Hy-Vee Pharmacy — Local services in Cedar Rapids

The definition of insanity is doing the same thing over and over again expecting different results…..well, I must be insane because every time I come to this HyVee pharmacy I get the same result, a headache…..the people that work here are some of the rudest, laziest, misinformed people I have ever dealt with, not too mention they all act utterly confused, and yet, I keep going back, why, because it is right across the street from my house. Not any longer, I’ll go to Walgreens, I don’t care how far I...

I moved here after the Walgreens on 29th shutdown. Have had terrible experience with them. It's always a headache to get my refills. I'm having to call in, come in multiple times and they still a lot of times don't have it or just starting to work on it. I'm moving to the Walgreens across town because this is just ridiculous and I shouldn't have to spend this much energy on this. That Walgreens refilled my order, that I waited 3 days for and still not done at this Hy-Vee, in 15 minutes. Something...

They constantly drop the ball on refills that are needed for quality of life. On multiple occasions, they have run out of medications and can't seem to make a simple phone call to let me know. They knew about the refill on Wednesday. It is now Sunday! When I called to see if I could come pick it up, they told me it was on backorder. A SIMPLE PHONE CALL,...