I've been in a dozen or more times over the years and have had good enough experiences that I returned. They have a multitude of various sub-ohm and pod devices, kits and supplies on hand and a knowledgeable staff to assist as you navigate your way to fulfilling clouds good enough to help you leave the cigarettes behind. I purchased several devices here, juice, salts and coils and could always count on CIV to find the right liquid or the coil I needed for whatever obscure Chinese rig I brought in. The last couple of times I popped in were disappointing though. (many months ago) I purchased an inexpensive mod kit here then though to stock up on fluid and so wanted a very high nicotine juice/salt to fill it with (l love nicotine and enjoy massive doses, have for many years) but after explaining this to the counter person and requesting a 5% salt, much to my surprise, he refused to provide it stating that he can't let me use that salt in this device as it would be way too strong. I honestly thought he was joking at first. I will be 60 in October and I can take care of myself without your intervention Officer Nicotine Narc! I went down the road and purchased what I needed. Ridiculous. The next time I walked in I was shopping for a new device and when I pointed to one I was interested in and simply asked for the price the (different guy) said. "I don't know". I gave him a bit to qualify his statement with a possible explanation why not or maybe a "let me find out". Nope, he was done. That was our conversation and I determined that we had wrapped up our business together so I went down the road again. The last two visits knocked a star off but I'll be back eventually and anticipate that we'll get back to 5 stars but hopefully the owner/s will see this and take pause when deciding who they let run the shop. If I encounter a third fool at the helm I'm afraid I'll abandon ship and swim up the road. They charge a premium price here and I expect exemplary service in return. A fair deal providing it is...
Read moreThis shop used to be my go to but recently the customer service has gone way down hill. I went in the the store in cedar rapids tonight to buy coils and to browse other potential purchases. The older skinny gentleman that works at night has always kinda rubbed me the wrong way with his unfriendly attitude halfheartedly greets me and I tell him I need coils. As he gets my coils I walk away from the counter to the other side of the store to look at other potential purchases I may want to make. I spend alot of money on vaping and have spent $200 or more on more than one occasion in this store, I'd consider myself good for there business... as I am looking in the display cases he hollers to me $21.00... I said excuse me? There were 2 other customers in the store at the time who had just walked away fro the register I assumed he must of been talking to them. He tells me again... $21.00. Clearly I am looking at other items In the store and am nowhere near the register ready to cast out and leave. I said well ok... I wasn't done looking at things but I am now. He says " sorry sir" and started ringing me up. Clearly I was waiting is valuable time. I will not be spending another penny at this location. They have lost me...
Read moreI tried vaping once before and I coughed none stopped. 6 months later I wanted to try again because I didn't want to smoke cigarettes anymore so I stopped in and spent 45 mins learning about vaping properly. The employee are very very understanding to new people wanting to learn and explained everything very well. I went from smoking 2 packs a day to 4 cigarettes the next day. I even talked my grandma and aunt into going the very next day to try it out. I highly highly recommend this shop to help anyone wanting to switch between cigarettes to vaping. The employees the helped me was name was Sam and he is very helpful if I got his name wrong he is the really tall guy. I am extremely grateful for all his help and understanding that I needed help. The second day I did smoke a single cigarette. The Initial cost to get started with the extra is about $90 dollars but I did the math and within 2 Weekes I will actually be saving money and within 1 months I will have saved $200 dollars at...
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