Anything but honest, Anything but! I am a third generation jeweler in the Dayton area. I’ve been repairing and designing jewelry in this area for over 30 years. I bought a laser welder for $5000 from this company. When I got it back to the shop the laser did not work he told me he would give me $2000 to fix it. After calling the manufacturer the parts were more than $3000. If that would fix it? He would only give me back $3000 and charge me a $2000 restocking fee. It’s like he stole $2000 from me if he would do this to another jeweler in the Dayton area think about what he would do to you, the public. HEAR MY WARNING. Don’t do business with them! Dayton Jeweler for more than 30 years
You cant tell me you didnt know it was defective! I dont believe anyone would buy a expensive piece of equipment without knowing it works first let alone sell a piece of equipment for $5000,00 and not make sure it worked first. I even asked if it worked and he said yes it powers up, and POWER UP IS ALL IT DID. He knew it didnt work. Thats why he said it powers up. Nobnody ever said it was AS-IS or I would of tested it out before I left with the equipment. Silly me, I thought you had honoror. NEVER TRUST THEM, NEVER! I will go out of my way to tell everyone I know, and I meet. How you did me...
Read moreI walked into this beautiful store several months ago to sell a few random gold pieces I had, but was hiding an old European cut Diamond ring away from the others. When I asked Linda what she “thought” of it, “no intent to sell honestly”, She looked it over and offered me a great bit more than I was expecting. Very simple & smooth transaction!! I felt like I had made some friends in the process!
I’ve gone in a few times here and there just to “pop in” and I’m always welcomed as if they’ve known me for 10 years! I feel respected. We make jokes and I LOVE that type of atmosphere. I don’t get that very often being 24 years old buying/selling jewelry and watches. I’m normally treated poorly and offered less than satisfactory service from other “establishments”.
Went in again today with some pieces to move, and yet again was met with the same awesome service!! I get excited to go and see what new pieces they’ve got on display! There’s not many shops around with the incredible variety of items they have. I like to think I’m a “little” knowledgeable in the jewelry world and coming here makes me feel good about that.
If I could rate this more than 5 Stars I would! Keep up...
Read moreStaff is unknowledgeable and rude. I came in looking for miner cut diamonds. They showed me what they had, but none fit what I was looking for. I told the lady (I imagine she was the owner) that I was looking for a diamond in the O/P color range. "QRST?!" she replied, as if making fun of me. She tells me that she had never heard of that color in her "25 years of being a jeweler". I told her I had just seen a Q/R colored diamond myself in person recently and that she could look online to see that they do exist. Her response was "And you believe everything you see online?! Let me show you how diamonds are graded." She then pulls out a GIA pamphlet to teach me the color grade scale. I point out to her where an O/P colored diamond would fall on the scale and she was baffled. Any jeweler and diamond dealer that doesn't know the basics of the GIA grading system is someone to be weary of. I didn't even care that she didn't know, but her rude attitude left me with a really bad taste of this place. Never...
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