Authorized Retailer UScellular & T-Mobile — Local services in Centerville

This cell phone service has been quite good and honestly they're probably the best one of the two options. I went in on a pretty busy day but I was still served at a reasonable pace, that being said a charge that I was not made aware of upon signing up for service with these folks was added to my first bill, it only took about one day to resolve and the customer service was very nice about it

I can tell that the manager at this place, or at least the one that handled my case, has a good head on their shoulders. The only thing I wish they would have done is price matched another store for my cell phone. Oh well and hard...

I was quite pleased with my experience with these folks during the two visits I made there. The staff members I spoke with seemed to be very knowledgeable about cell service and even the history of cell phones; much more so than the staffs at other cellular service storefronts I have visited. They set me up with a temporary SIM so that I could check out the US Cellular coverage out in the middle of nowhere (where I live) and then switched my phone over permanently after I had verified my house was covered. There was no pressure to buy a new phone, or upsell the service plan, etc. Nice...

Refuses to work on any US cellular phone or prepaid US cellular phone not purchased directly from them. Corporate US Cellular will send you in the Cosby's to have your phone activated when they are having problems but every single time Cosby's will refuse to assist and tell you that you have to drive to either Ottumwa or Kirksville to do it even though they are an Authorized US Cellular Agent. They should be removed as a local US cellular agent in Centerville, Iowa. As the lady that is always the same one to refused to help said, "they are Cosby's not...