Anna Tobacco & Smoke Shop — Local services in Chaska

My new go-to! BEST customer service of any tobacco shop I’ve been to. Respectable prices, plus a stamp card for return trips (10% off after 10 purchases with a $20 minimum). Very clean and organized. Felt very professional overall.

Wanted to buy some gummies and the employee was very nice and personable. After asking what brought me in, I told him about my disappointing experiences with other tobacco shops in Chaska. He explained that he’s eager to show off his products, give educated descriptions, and answer any questions.

He showed me some products that fit the description of what I was interested in. His kindness alone convinced me to purchase more than the gummies to...

The only reason I have a 4 instead of a 5, is that Management took away the discount punch cards.Why start a Loyalty Incentive program only to take it away?! Otherwise, the Staff is wonderful: Accommodating, going above and beyond with Customer Service and being friendly. Ozzie who often works always greets me in a genuine and yet, respectful manner.And he always remembers what I...

In the 3-4 minutes I was in the store, Osi was upbeat, friendly and a pleasure! Such good energy. He was able to recommend a new brand for me to try, and I am happy with the suggestion! I’ve had other tobacco shops make suggestions when they don’t have my brand, and the last one was trash. Thanks Osi for your excellent...