Play Date LLC — Local services in Chaska

Visited Play Date recently for the first time, and I was very pleasantly surprised With the facility. I do think the cost for one day is a bit on the higher side when compared to other comparable play places in the Twin Cities; however, The admission ticket gets you all day, which is a big difference from most places that limit your admission to two hours. When looking at the pricing online, it would seem that the monthly membership is well worth the cost. There is also no admission fee for the adults, which is quite nice in comparison to some of the other places!

The play structures are very clean and well maintained. I loved how much seating there was for the adults. You could tell that a lot of thought was put into this place to provide comfort and convenience in all aspects. I really liked that compared to other play places there were less small toys. I find in some of the other places, the small toys create a huge tripping mass very quickly. I thought the emphasis on play structures was super nice, it almost seemed like an OT built the place. My kids had a wonderful time and have been asking daily to go back! We will be definitely purchasing a membership for the upcoming...

Second Update: We had another birthday party for our son last weekend, and it was another great experience at Play Date! They’ve updated the party packages so even more was included in the base fee, with more add on options! Everybody had a wonderful time, and I can’t recommend this place enough!

UPDATE: We had our son’s birthday party at Play Date! We had a great time, it was a perfect place to celebrate with friends! I can’t remember her name, but the staff person that was there was very nice and helpful. Reserving the space was a breeze, and they have multiple options as far as party packages. Will definitely have a party here again in the future!

A nice, clean play area for kids! My two year old had a blast when we were there, he didn’t want to leave! So nice to have an indoor play area for kids in Carver County! The space was clean, as were the toys and climbing areas. And it was nice and open, so you could have view of your child from almost anywhere in the space. The only suggestion I would have, with winter coming up, is more coatracks for coats. We plan to come back again, so I hope they have an annual pass option...

SAVE YOUR TIME AND MONEY. I had high hopes for this place, but it was a complete letdown. It’s overpriced and even worse, the customer service is just awful. The owner Heather is shockingly unprofessional and clearly doesn’t understand how to run a business. After I professionally requested a refund (for a 2nd time) instead of a credit via email after a misunderstanding she said I was rude and ‘never allowed back’? It was so strange. Not like I wanted to go back anyway after the struggle it was to be refunded, but it’s clear they care more about taking people’s money than providing a quality experience and doing the right thing without getting defensive. There are far better places that actually value their customers. I hope Heather responds on here as dramatic as she was in her emails, and learns from this experience to treat...