Sayegh Jewelers — Local services in Chicopee

About the only thing they have going for them is the sell beautiful pieces, but that is probably because they come from a manufacturer. I have been a customer for well over 3 years now. The first poor incident I had was when I was assured that they could melt down my husbands father who passed aways bracelet down into his ring. The first image is what we got from them back, I was devastated. The second picture is what I got back when I took it to a different jeweler and what the ring was supposed to look like to begin with. I figured maybe they just couldn’t do custom jewelry no big deal. Fast forward to three weeks ago I lost a small diamond and they said they could fix it. They also told me they could solder them together and that it would be 3 weeks or so, the third picture is what I got back 4 days later. Absolutely botched. Far to small. And in my eyes destroyed. I spent the entire night crying and my husband convinced me the next day after speaking to Eddy to give them the opportunity to fix it. Eddy assured me they could fix it, use less solder and it would fit. Fast forward the last two pictures is what I got back today 2 weeks later. Still completely botched, still won’t fit and completely terrible. All I heard was “this is just how we do it” “this is what it is supposed to look like” no desire whatsoever to offer a resolution. I took it to another jeweler today and even they said it was a complete mess but thankfully they said they can fix it. Needless to say, if you have any repairs you need done or custom work GO SOMEWHERE ELSE. I will never...

I originally dealt with them back when they were located in S. Hadley common and they had a great rep back then. Recently a friend showed me the great job they did for a custom jewelry piece she had them do for her. I needed a possible repair on a 20 yo gold chain/cross I had so I went to their Chicopee location. They quoted me a very fair price ($35) for repairing the chain but also mentioned (obviously) that it was 20 yo and maybe consider replacing it as it may need another repair at some point. I considered both and without any pressure from the salesman (Eddy) decided to get a new one for what I really felt was a good sale price along with a good trade-in price for the old gold chain. Eddy was a pleasure to do business with and I really felt very good about the whole transaction. Definitely give them a look for Jewelry...

I’ve been coming to this local jewelry shop for a while now, and I honestly can’t say enough good things about it. The owner truly treats every customer like family—always welcoming, honest, and incredibly helpful. Whether you’re shopping for something special or just need a quick repair, this place delivers every time.

The prices are consistently fair, and there are often great deals that make it even better. I’ve brought in several pieces for repair, and not only is the work top-notch, but it’s always done quickly and efficiently. It’s clear they really care about quality and customer satisfaction.

If you’re looking for a trustworthy, friendly, and affordable local jeweler, this is it. Support small businesses—you won’t regret...