I ordered their Canooter Valve back in September. Their website said a 3 week lead time so I waited 3 weeks and contacted them after there was no progress on my order. They responded with it would be another 9 weeks. I asked for a refund over a month ago they sent out some emailed refund receipt, however the money was never returned to my account. I contacted them and they lied and said their e-banking system was having trouble, I would bet money they were still able to take orders though. They said they would mail out a check, well that never came so I contacted them again and I was told the owner had been away doing some sales effort with law enforcement and that he would mail out a check that day. Well that was well over a week ago and shocker….no refund. It’s very sad that a company would glorify their working with law enforcement while actively depriving a law enforcement officer of his hard earned money. I had high hopes for this company but those have quickly been shattered. I absolutely cannot recommend...
   Read moreTerrible quality No customer service No phone number Stay away from these people!
I do tool and die work, so I understand tolerances and sizes. I ordered a custom muzzle brake back in October. It arrived in 2 weeks. I put it on the end of my barrel and there was lots of wobble. Pin guaged the bore and it's .007" bigger than it should be. They give you a crush washer to time the brake. I was afraid of it pulling the threads of my rifle. Upon further inspection, the bore through the brake is way off. Their drill bit must have walked. They should have never let this leave their shop. It needed a good deburring as well. I sent it back and here we are, almost April and no replacement yet. I may have to file a complaint with my credit card company, next.
Shady business...
   Read moreNo customer service phone. Huge product delays. Ordered on July 3rd. Order still never filled by October 2nd. They kept lying about when they would ship. The told me 3xs it would be 2 more weeks each time. I don't know why they couldn't make and ship 1 suppressor in 4 months. At this point their turn time exceeds the ATF on tax stamps. Why would I buy something wait for 4 plus months for them to make it then wait another 4-12 months for ATF? They don't list wait times nor the fact that they cannot even fill a single order with months at hand. Will not ever buy anything from them again, total joke...
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