Kroger — Local services in Cincinnati

Unfortunately, this location is in an area the city chooses to forget, leaving most people feeling uneasy or unwelcome. If you are able to look past this book-cover, you’ll see that there are quality items from the bakery, deli, seafood, and meat (Ask for Mike, the Dept Mgr… he will make sure your cut is perfect & give great meal suggestions 👍🏼). There are some things left to be desired (ie. Slim pickings of quality produce, unless you get there @ O-Dark-Thirty), long lines, small store size. However - there are many employees who make the bad seem insignificant. There are many cashiers who have very sweet & downright old school courteous mannerisms. They have a DIVERSE team-many of which have been staples for the last 10+ yrs I’ve shopped there. This Kroger location gets a bad rap, when ppl compare it to places like Hyde Park, Downtown/OTR, Springdale, Anderson, Green Twp., etc. Those stores are in HIGHLY AFFLUENT/HEAVILY GENTRIFIED neighborhoods. This is one of the oldest areas in the city - and one of the poorest. Why would one expect perfection? This location is one of the last remaining in lower-income neighborhoods, most of which have become food deserts. Warsaw Kroger serves people, not socioeconomic statuses. Full stop. You can’t blame the staff - this location is the only one, for miles, and is heavily shopped by the neighborhood patrons, many who can’t afford the travel, let alone (insert large amounts of sarcasm here —) “better area” prices. If you’re looking to shop for groceries - this is your place. Anything beyond that… you probably can afford the “better” Kroger locations, or one of those concierge custom food delivery service, where they guarantee the food quality. In the meantime… The rest of us will remain patrons of our neighborhood location, that continues to serve this community. It’s not perfect, but it’s helped feed this community for decades.. and...

They have more birds in the store again today and management have done nothing about it to take care of this problem other than allowing the animals to stay in the store until a company can come out and kill them..... wrong on so many levels I really wish they would do something about it I'm getting disgusted by seeing Birds defecate on our food and are killed because someone leaves the doors open allowing the birds to fly in.... this can be prevented on so many different ways!!!! Kroger's please keep the birds out of your store we do not like to see this every time we come in to shop at this location!!!

5/24/17 Birds in the store, still nothing has been done to close the doors to keep the birds from flying into the store. Its a shame no one listens to such a simple solution to keep the birds out of the store.

9/26/17 more birds in the store....no one ever did anything about it...won't listen and keep the doors closed...its awful!!! I am so upset. I go here all the time to shop and am ignored by management to resolve the problem. All these birds in the store can't be healthy defecating on our food and then ultimately they are exterminated and I'm sure the price is paid by passing it along to the customer and of course the bird loses its life this is just a disgrace awful situation to constantly face every single time I go...

The store manager is very professional, and have great customer service. The security is very DISAPPOINTING, they tend to follow you around in UNIFORMS to intimidate you, as if you are a thief if you have on a hoodie, and if you take your time to look at whatever it is that you are looking for. We already have the COVID-19 issues, we are supposed to wear masks. Some of us due to our religion we cover our heads it doesn't mean that we are there to steal anything. This have happened to me personally almost every time I go there and it makes it very uncomfortable, and unfair. After they have followed you throughout the store the same people will stand RIGHT at the doors (inside), but before you go to check out they are NOT at the doors. Camers are there for a reason, BETTER YET ONCE SOMEONE WALKS OUT WITH UNPAID ITIEM THAT'S STEALING. THEN YOU CAN EMBARACE THEM ALL YOU WANT, BECAUSE THEY WOULD HAVE DESERVED THE TREATMENT. It's understandable that stores take a lot of loses, but most of us are not there to STEAL therefore; we would appreciate not being followed by people in uniforms EMBARRASSING us, and making it uncomfortable to shop there. Let's please try not to misjudge each other based on the...