Oneida Appliance Services — Local services in City of Oneida

Was not able to repair and refused to issue a statement of non repair so that I could submit a warranty claim . Most ridiculous service . Citibank warranty services attempted to call Them for a week and was never able to reach anyone there . If you Can not repair, issuing a statement so that customers could use their warranty is the minimum you could do. I can not believe this place is listed as an authorized Whirlpool service center on the website and I have contacted whirlpool to let them know about my...

Wish I could give them ZERO stars. Horrible customer service. Set up warranty repairs with them through GE only to have them cancel, and reschedule after I took time off from work at 9am the morning of the service. Then they ordered parts without even looking at the appliance and then cancel all together a couple days later telling me to get a different repair service. I wouldn’t call them to repair anything even if they were the last repair service on earth. Search elsewhere for...

The gentleman at the parts counter got me the part that I needed for my refrigerator he was very helpful I understood he told me it was a gamble because the part might not fix the problem it can cause different issues for the problem but at that time I could not afford for repairman's right now the refrigerator is working 100% but if it doesn't work I will call him to come and repair it...