Stanley's — Local services in Claremore

UPDATE ~ I was too quick to jump the gun on making this review. There were some things that were out of control at the location surrounding the store. I do apologize for writing such a review. One thing that still stands out is that they could have tried to reach out. I received a phone call from the manager that explained the situation and the confusion from the delivery guys to the manager on things that were out of their control. Needless to say they have since apologized and I am again happy. I truly do apologize to Stanley's for writing this review so soon before knowing what was going on.

Original review ~ I've rented from Stanley's for years. I had went to Rent a Center to look before I went to Stanley's this time around. I found a couch and loveseat set that I liked and went ahead and rented it. I was told as I stood there for an hour, while they entered info in that they would squeeze me in from 2-4. It is now after 5pm and when I call no one answers the phone. Needless to say, I am not happy. I'm fixing to tell them to keep it and give me my money back. I have called more than once. They havent bothered to call me to say they were running late or anything. I am not a...

Called to make payment because and talked to Josh supposedly he’s a manager of some sort! If he really is then Stanley’s needs to get higher standards. I was 1 day past due was calling to make full payment Josh informed me I had 20 dollar late fee for being 1 day so I laughed. He then proceeded to be disrespectful and start yelling and being unprofessional about the whole thing. I Never once asked to have late fee removed. But he decided to talk to me like hes some big shot. DO NOT go to them. If you need anything go see the location in Vinta. I called to complain and was talked to professional and with respect. I was in the service for many years with deployment and was treated better deployed then with this fake Want TO BE!!!

Update!!!! Was assured problem was taken care of and that when I was called back was very professional!! Also was given a free month without asking. Sometimes one bad Apple can ruin it but in this case it was taken care of and the products are still...

I purchased a Catnapper Recliner on 1-31-25. My entire body just melted into the extreme comfort! Sales staff has superb customer service! I have bought all my recliners there for the last 16yrs. He carries exceptional quality products. I have no need to shop elsewhere....