F.L. Crooks & Co. — Local services in Clarion

F.L. Crooks has already gotten rave reviews but wanted to do my part and add my own kudos to assure those who order from them that the consistently positive for this company are not fakes - given my personal experience, they are spot-on. Recently, I'd been looking for a seasonal product which was annoying sold out EVERYWHERE, and prematurely! Not one to give up easily, I researched further, and ultimatelyfound this business which is 3,000 miles away...AND who had them in stock! Their customer service people couldn't have been more helpful! They physically doublechecked - PERSONALLY - that my product WAS indeed in stock as opposed to merely checking inventory on their computers which can often be incorrect. They confidently verified they had the item, and in my size. They sent it out absolutely soon as possible, exactly as promised. Finally, when my email server was temporarily down, preventing me from tracking my package on day of arrival, I phoned F.L. Crooks and they were just WONDERFUL! No imposition whatsoever in their looking up my order's tracking number. They have been in business a VERY long time which felt comforting when buying blind from an unknown source directly. F.L. Crooks' level of customer service on every level has been off-the-charts fantastic....

F.L. Crooks & Co. is an absolute gem. From the moment you step inside, you’re greeted with a warm, inviting atmosphere and a fantastic selection of high-quality clothing, accessories, and gifts. Their attention to detail and commitment to customer service truly set them apart.

The staff is incredibly knowledgeable and always willing to go the extra mile to help you find exactly what you’re looking for. I drove from Pittsburgh to add some new suits, dress shirts, and sport coats to my wardrobe. Jim and Karl spent hours helping me to personally design each article of clothing and add custom accents, including my embroidered initials on the shirt sleeves. The quality of their merchandise is top-notch, and you can tell they carefully curate everything they carry.

Shopping here feels like a personalized experience, something you don’t get at big-box stores. If you appreciate great service, excellent products, and a charming shopping experience, F.L. Crooks & Co. is a must-visit....

This store is my go-to for all my office clothes. The quality of the clothing is consistently excellent, and they strike the perfect balance between professional and stylish. Whether I need something classic or a bit more modern, I always find pieces that fit well and last.

What really sets this place apart is the customer service. The staff are incredibly attentive, knowledgeable, and never pushy. They remember my preferences, offer helpful suggestions, and make the entire shopping experience enjoyable and efficient. It’s rare to find a store where you feel genuinely taken care of—this is that...