Animal Hospital — Local services in Clarksville

My nine month old black lab Valkyrie was diagnosed with Parvo this week, to say, I have been a mess as an absolute understatement. I have felt extreme stress and anxiety with Valkyrie being sick, but the staff at Animal Hospital have helped me get through this situation so beautifully and so compassionately.

Let me just say I will never take my dogs to anyone else other than Dr. P as long as I’m alive and breathing. She has been so compassionate with me so understanding gave me all of the information and then some and she’s even offering to show me on how to do my dogs IV for this weekend when the office is closed. She answered all of my questions in ways that I could easily understand, and understood the anxiety that I felt given the situation. Upon pick up of Valkyrie every single day, she fills me and totally with where she is at and what she thinks and I am eternally grateful because it puts me at ease just hearing it come from her how much progress Valkyrie is making.

The vet tech staff is some of the best that I’ve ever come across in my entire life. They are also so incredibly passionate and compassionate about their work. They have all been so sweet to me, and I am forever grateful and indebted to every single one of them I do not doubt for a split second that she is getting the exact care that she needs and then some I know some of the staff goes in there multiple times a day just to keep her company as she’s in isolation during the day I know today upon pick up, she jumped in one of the vet tech arms because she was so excited to go home, but she felt so comfortable with the vet tech that she jumped in her arms, and that tells me the level of compassion that they are showing her. They are so gentle with her and so careful and any of my concerns that I ever bring up they make sure to handle immediately. We did have a slight issue with one vet tech only; I do not know her name, but I know she is the bigger girl with long dirty blonde hair. She was very rough getting Valkyrie in and out of my vehicle and when I asked her to please be gentle she said I’m a vet tech. I know what I’m doing, and I responded with. I understand that, but this is my baby. Please be careful with her. To be clear, Valkyrie was diagnosed with Parvo and she picked her up by her stomach, which is an absolute no no when a puppy has Parvo. It made me feel extremely uncomfortable and the next morning I asked the next vet tech if she could be removed from Valkyrie’s care, And it was handled immediately. And I was very grateful for that my personal recommendation to Animal Hospital is that if a vet tech is not able to show gentleness, compassion, and empathy to the animals and their parents that they are treating then maybe they should consider a different career path, As I’ve recently heard from some of the other vet techs that this is an ongoing issue. But the fact that it was handled so quickly, and so effectively made me feel so much more at ease.

My Valkyrie is still on the healing path. We’ve still got a long way to go, but I know that she’s in good hands at ANIMAL HOSPITAL. Every member of the staff is so kind and compassionate, and im just so grateful.

I will never take my dog to anywhere else other than Animal hospital as long as I live. I owe the staff everything because I am pretty sure that they saved my dogs life. I have never felt more cared for and in better hands in my entire life I am completely comfortable and I’m getting all of the information I need to give my dog the best care and I know that she is getting the...

Went there 3 years ago or so with my dogs. Went back today with my cat. Service is still unmatched. Great, real people who genuinely care. Highly recommend to everyone, everytime.

Story time: Dr Howard put down my dog in 2018. He was a young Doberman with DCM, and had been seen by each [wonderful] doctor at least once, but usually saw Dr. Fancher (also fantastic). I brought him in one day to look into increasing his diuretics, and ultimately to schedule his euthanasia for two days later, as he was declining and needed to go before his suffering was too much. That was one of the worst days of my life, and from the trip from the vet, to the pharmacy, to home, I realized that appointment was going to be two days too late. I called the after hours line and Dr Howard picked up, and I asked if we could come in and say goodbye to my boy. He asked if I could be there in 30 minutes. We lived 30 minutes away. We allowed our roommate to say goodbye to Apollo, and headed in. Dr. Howard was wonderful, and teared up alongside us. He said to us something to the effect of, "You're going to have a lot of really good dogs in your lifetime, and a few truly great dogs. This is a great dog." We stayed with him until he left us. Now, we had another dog who had died in an accident earlier that year, and due to the circumstances at the time, had to have Animal House handle his cremation (handled it wonderfully btw), and I had mentioned to Dr. Howard that, along with my boy's ashes, they had included a clay imprint of his paw for us to keep. I asked if this was something they provided, not expecting it, but figured I'd ask. He stated they had one tech in the office that always handled those and was good at it, who was not there at the time, as it was just us and Dr. Howard. I thanked him anyway. Dr. Howard then left the room, and came back with a tub of the clay putty, and said that he'd give it his best. He mixed the clay with water, and allowed me to help him make an imprint of my boy's paw. It turned out crooked, and imperfect, and uneven...and it was absolutely wonderful. That kind of act from a veterinary professional is the reason I will stand by my recommendation of Animal...

A few weeks ago, my heart sank when I saw my dog throwing up blood. Panicked, I rushed him to the emergency vet, where they suspected he might have an obstruction. After that first vet visit, I took him to animal hospital, hoping for clarity. The vet there didn’t think it was an obstruction but told me to wait 24 hours after giving him anti-nausea meds. If he vomited again within that time, it would likely set the obstruction probability higher. Sure enough, he threw up again within the window.

This time, I brought everything—his vomit and stool—and asked for further tests. But the vet dismissed the need for testing, convinced it was an obstruction. They rushed him into surgery, only to find nothing wrong inside. Afterward, my poor dog continued vomiting and having diarrhea. Desperate for answers, I insisted they test his stool again. That’s when they discovered worms—nothing more than a simple dewormer was needed, not a $2K surgery.

They were quick to ask for money and even charged us multiple times, but took zero responsibility. The clinic owner brushed it off as “nobody’s fault,” offering me discounted medication instead of real solutions. To top it off, as I was leaving, the assistant had the nerve to tell me, “At least he saw you for free.” I wasn’t about to pay $80 for five minutes of vague answers.

The only thing that felt remotely professional was the owner calling to ask how my dog was doing—but even then, he just repeated that it was “nobody’s fault” and that it might not even be worms after all. Turns out it was whipworms, and after a 3-day course of medication, my dog started to improve.

It’s heartbreaking to think how much we went through, all because of a simple mistake that could’ve been caught earlier. I just wanted the best for my dog, and all they gave me was a painful lesson in how much money can cloud the care...