
I purchased a Groupon for a keratin treatment and massage at RAMAD Beauty and was excited to try them out. Booking online was simpleâbut that was the highlight.
When I arrived, I was told there would be an additional $80 charge for the keratin treatment, which was never mentioned on the Groupon. Thatâs misleading. Be honest about pricing upfront so clients can make informed decisions.
To make matters worse, the massage that was included in the Groupon never happenedânot even mentioned by the staff.
The stylist who applied the treatment was kind, but he didnât speak English, so communication was nonexistent. The owner was working on another client next to me and made loud comments about how gray hair doesnât look goodâwhile I sat there, clearly growing mine out. Incredibly unprofessional.
The owner asked if I wanted a trim, which I agreed to, just to clean up ends after the treatment. At checkout, I was charged $50 for a basic trimâno discussion, no styling, no consultation. Again, no transparency.
I received no aftercare instructions, had to look it all up myself, waited the proper 3 days to wash my hair, and itâs still not straight. I was told it would be because my hair isnât that curly, yet I have to flat iron it daily.
The entire experience felt like a bait-and-switchâpoor communication, hidden charges, no massage, and unprofessional comments from the owner. I would not recommend RAMAD Beauty.
I did complain about the pricing at check out and was told I should have scheduled a consultation. If pricing was transparent there would not have...
   Read moreI purchased a Groupon for a $79 Keratin Treatment. When I arrived for my appointment Maya brought out two bottles, one said Keratin and the other said Keratin with protein. He told me that the Keratin Treatment I purchased will last âmaybe 6 weeks, however the Keratin with protein will last up to 9 months and will be smooth and shiny.â I asked what the difference was in price and he stated $150 more. I told him that I have purchased Groupons for Keratin Treatments elsewhere that cost me $97 and those treatments lasted me 6 months, and I couldnât afford to pay an extra $150. He asked me what I can afford. I said $79 is a great price and I have paid $97 and had it last 6 months He then informed me that even if I decided to do the regular Keratin Treatment it would be an extra $75 because my hair is thick, and that it says in the ad fine print that thicker or longer hair may cost more. I told him that many places charge a bit more if hair is thick or long, but almost a 100% markup is a lot, especially if youâre telling me the treatment I purchased was not a good quality. Maya said â I didnât say it was not a good quality, but the other is better.â I said you want me to pay $154 and it will only last âmaybe 6 weeks?â He told me it may last longer but he couldnât guarantee it and that his other clients pay the additional $150. I asked for a refund and he told me that I can go cancel my...
   Read moreâď¸âď¸âď¸âď¸âď¸ Absolute Perfection â The Best Hair Experience of My Life!
At 41 years old, Iâve been to more hairstylists than I can count, across different cities and even countries, and I can confidently say no one compares to Salon Ramad (Eddy). His level of knowledge, skill, and artistry is unmatched. From the moment you sit in his chair, you know youâre in the hands of a true master.
Iâve experienced his protein treatments, keratin treatments, and hair extensions, and every single service has been executed to absolute perfection. The results are always flawless, my hair healthier and more beautiful than I thought possible. His precision, care, and deep understanding of hair go far beyond surface-level stylingâhe truly transforms it.
The salon itself is stunningâmodern, luxurious, and welcomingâmaking the entire experience feel indulgent from start to finish. But itâs his execution and professionalism that make it extraordinary. Every detail is thoughtful, every technique is precise, and his results consistently exceed my expectations.
If you want the very best for your hairâwhether itâs a nourishing treatment, sleek keratin finish, or seamlessly natural extensionsâthis is where you need to go. Eddy is, without a doubt, the...
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