Asia Rane Salon And Spa — Local services in Cleveland

I had booked an appointment after being prompted by a text they sent with a new stylist. I had been there before and decided to go back. After my consultation I booked an appointment through there app for the next week. In the meantime I had a question for my stylist and I reached out but got no response finally the day before my scheduled appointment I call salon only to find out that the stylist was no longer working there and no one had called to apologize or reschedule me. First they said they couldn’t find me in the system then they found me said they would call me back asked me what time I would like to come in on Friday which I said about 1:30 but they never called me back or answered my calls when I tried to call them. The next day I show up around the 1pm mark just to be told I wasn’t going to be taken and that I should have showed up at 10am. They tried to rebook me for the following week in which I was upset because I had an event that Sunday. They had customers coming in and took my number to say they would try to reach out and reschedule she did eventually reach out later that evening for an appointment the next day but by that time it was to late to make arrangements to get there. She also didn’t say who would be doing my hair or any additional information just the time to show up. My biggest problem with the salon was communication and accountability. Nothing was offered to keep my business and for the first half of the conversation I was being blamed for there mistake. I would have very much just appreciated a phone call apologizing and rescheduling as soon as their stylist was no longer there. Very unprofessional and would...

I met Asia because of my daughter (Mia) needing help from a prior stylist chemically damaging her hair over 6 years ago. I have to say she is an absolute artist at her craft! I have never met ANYONE who knows color like she does (and I’ve been getting my hair colored for over 40 years). I have difficult thick wavy hair, and have been with many top stylists. Asia just absolutely amazes me in her ability to come up with solutions. She is honest and forthright and will advise you if you can obtain the look you want without damaging your hair. It’s a process in keeping healthy hair, and she has never steered us wrong. Asia worked with us to fix Mia’s hair with color correcting, and then later on adding extensions that protected her hair. Because of listening to what Asia suggests, Mia’s hair is extremely healthy and absolutely AMAZING! (Please see pic of how Mia’s hair looks now). To be honest, I don’t know what we would have done without Asia and being able to work with her for all of...

I went to Asia to color correct my hair, after that first encounter that’s all she wrote. I’ve gotten extensions and literally had them in for a year!! Still flawless…The salon is beautiful and very welcoming. The staff were very encouraging to one another’s work. Not only do I go there all most every 5-6 weeks but she also colors my 7 year old sons hair. Everyone is so professional and accommodating. Asia and Ashley are also my personal hype man when it comes to positive vibes and uplifting other women. Creating ideas on how to teach women to love each other while creating flawless looks. The sisterhood that this salon exudes is an understatement, no matter what you do career wise,single, mother, doctor to servers……everyone is treated like Beyoncé. I highly recommend any and everyone to be transformed by these ladies because beauty is what you’ll come out feeling and looking like. If your looking for basic than this salon isn’t for...