Northwest Ace Hardware — Local services in Clifton Forge

I am convinced there's a tunnel under the hardware store connected to the hardware equivalent of the warehouse in Indiana Jones. We've found specialty screws for antique handsaws, brass and stainless screws and nuts to replace old ones in the house we're fixing up, the exact grab bar screws for a grab bar we found at a Habitat for Humanity Restore, wood stove paint, copper fixtures, and replacement batteries for a cable fisher light. What's amazing is they know where everything is, and they carry the hardware stuff you'd expect in a small town hardware store but there's also hiking sticks, seasonal decorations, and BBQ stuff for an army. We even picked up wind-up toys. I am fully convinced that if I asked for the Ark of the Covinent they'd ask, "What size?" There's much to be said for an every thing hardware place in a town with one of the better kept secrets in the state--homes from Victoriansvto foursquares and bungalows with stunning views for a quarter of what you'd pay in Richmond or NOVA. Many were kit homes that came in on the railroad. With folks fixing up this collection of homes, this hardware store is a natural. For those driving by on I-64 or 220, come downtown and visit. The everything and then some hardware store is only one of the surprises you'll fine. There's Michael's across the street with some of the best pizza in the state. An actual French restaurant. There is a coffee shop that just happens to be the only coffee grinder museum in the country. There's the Highlands Arts and Crafts store, a store devoted to all things honey and maple syrup, and the downtown really is build over an underground creek with very real...

We were having some issues finding an exact replacement for a part on our outdoor wood boiler. Found a close enough one on eBay, but needed parts to make the fittings connect properly. I feel like a jerk for not remembering his name, but the guy in plumbing was SOOOO HELPFUL. our first one had weird threading and he tried everything he could. We had to get a different part, came back weeks later, and he remembered us and immediately offered to help find the connector pieces. He got us exactly what we needed and now our boiler is fixed. The staff is always friendly, they have a bit of almost everything and is the best hardware store around. They don't hesitate to tell you when something might only be found at other stores (based on other experiences there). They just genuinely...

I don't give bad reviews, so I kept going back to this place to give them a chance to redeem themselves but it just ain't happening. They act like they don't need your business, they never have any hard to find stuff. I called and asked about plexiglass and on the phone they said the size I needed was $60. I get to the store and they tell me $90 and they can't cut it to the size I need. Everything is so overpriced that you're better off going to the Lowe's in Lexington. The only good thing I've found about this place so far is that they're close if you live in Clifton, but I get mad about their prices and just go to...