Botanica San Lazaro — Local services in Clifton

🚩THIS IS A REAL HONEST REVIEW🚩

Dont get fooled by the "Good Rating" of this place. VERY DISHONEST people who i strongly believe are over charging customers. Why? Because when i went to checkout for the items, i noticed that the cashier (the little old lady who walks around with a cane, who is either person in charge or the owner of the place) gave me a total balance to pay with $18 dollars above the real total balance.😱😱😱

I was asking the price of every item i picked, and calculating everything on the calculator on my phone at the same time. Upon realizing the overcharge, i immediately complained to the cashier and showed her my calculator. She reacted nervously and tried to make me believe that it was an "INNOCENT MISTAKE." I also thought it was a "mistake" until she gave me the purchase receipt, were it didn't even appear the name, nor price of the items, YOU CAN ONLY SEE the quantity and the total balance of the purchase. BINGO!! There i understood that it was not a mistake. THEY RING YOU UP very quickly, so you don't get to discover the deception. BE AWARE, BE SMART, and STAY AWAY FROM THIS PLACE,...

Placed order for rosary and was texted from a private number that it was unavailable, I then requested the Lazarus rosary and the one listed on the site was also unavailable so I had to pick from whatever limited inventory was available. I was bummed but understood these things happen. My order was “shipped” a week ago and has still yet to arrive. When I contacted them their response was “not our problem you have to contact usps.” Working in e-commerce, I know first hand that the sender or recipient is able to file a claim. This company refuses to do that either because it’s a scam or they just don’t care. I have screen shots of my correspondence with them that I’m ready to share along with notices from usps stating that the sender can also open a claim in a missing package scenario. Would never buy from this company and I will never buy anything...

This was my friend time ordering and I’m extremely happy! I placed my order online initially but put a message in asking if I could pick up instead of it being shipped because I lived in the area. Jennifer helped me with my order and she was beyond sweet. She accommodated my request and had it ready for me for the time I asked. When I went into the store two wonderful ladies also helped me (I’m sorry I didn’t catch your names!) They had the order waiting behind the counter and one of the women was nice enough to help me walk the order to my car because I had my baby with me. I’ll definitely be ordering for this store from now on. You can tell how much they value their customers. All my candles were well-packaged and brand new. I definitely...