Smarter Appliance and Mattress — Local services in Colchester

The staff at Smarter Appliance were so helpful when we were doing our kitchen remodel we had ideas on what products we’d like to use and wanted to to see them in person although they have a limited selection we were able to hear a lot of the good and the bad of each of the companies including their warranty experience with some of the companies the ease in getting that warranty repair work should we need any And where the work was completed whether it is local in the US or have limited shops in the US because it is manufactured overseas they were able to deliver and they were actually able to hold all our product at their location until we were ready to accept delivery at that point in the remodel when we needed it they were very friendly and although they delivery guys pretty much Destroyed the front of one of my fridges. They were able to help set up a warranty order to get a new door although they did also ask if we wanted to just return the unit. I really wanted my fridge back so I accepted the damage one, and waited for a brand new door to be installed, aside from that delivery experience and it was a pretty large fridge. They were extremely pleasant easy to work with help us get the lowest price possible on all the items that we needed and they were able to get everything that we had on our wishlist even though they didn’t have it on their floor. I highly suggest coming in and talking with them if you’re looking for any appliance purchase...

We were looking for a great suite of kitchen appliances at the best price, in black stainless steel. We had been to several of the big box stores and still had many questions. When I began talking with Joe at Smarter Appliance in Colchester, we were impressed by his expertise and ability to answer every question. Not only did Smarter Appliance have a great range of brands and models, it had the top-of-the-line stuff that we wanted. And when we priced things out, he would compare our selections with the best price at the big box stores and match or do better. He thoroughly explained the warrantees and various plans available. When it was time for installation, Travis and crew got everything right the first time and all working perfectly. Joe, Travis and crew are very personable and great to work with. We cannot recommend Smarter Appliance in Colchester...

I love this store. I like that they are local. I believe in supporting the local businesses and the local economy even if it may cost a little more.

I've purchased several things at this store over the years and have never been disappointed. This store has the perfect balance for a customer/sales interaction. Personnel are so accommodating.

The store is immaculate and well organized. The entire staff is outstanding. The delivery personnel are a big thumbs up.

I like that I can purchase merchandise they may not have on their floor. If they don't have it, they can get it.

Every experience I have had here has been above and beyond....