Cricket Wireless Authorized Retailer — Local services in Colusa

I was really disappointed in cricket this month. You see I am a employee for Colusa County Behavioral Health on the crisis team. My job requires I be on call sometimes thru out the night my boss must be able to reach me by phone. So on July 1st I went into the cricket store in Colusa to pay my bill. Your agent stated my bill was 62.00 dollars I asked if that included both lines plus the insurance on one line. Your agent assured me that it did and I paid the bill. So then the 4th of July I am the crisis person on duty. I used my home at 8:15 that ight the next I checked my phone it was around 12:45 am and it was shut off. Upon investigation I discovered that it was shut off by cricket due to a remaining part of the bill in the amount of 12:00 dollars. I was able to pay the raining amount online and it was turned back on right away. If not I could of lost my job with the county. Well today I went into my local cricket store and explained what had happened he investigated and discovered his agent had made a mistake. He did aologize for the mistake . However I feel as if cricket should of complimented both of my phone lines with free top of the line phone cases. Now I will know if you even read these things or not because someone should contacting me regarding this issue. And if not I am thinking about switching to a different and more caring service. Thank you for your time...

Never answer the phone, went to go cancel a phone line and had a sign on the door that they were only accepting cash but they didn’t bother to put a sign that they were close or would be back at some time!? Yet the time frame for closing was at 7 so I don’t know why they just didn’t put a sign saying they would be...

The young lady is really welcoming, I love her attitude. However, her co-worker on the chunkier side has no positive attitude. I go in and it’s like she don’t want to be there. Her sales skills are no near presentable nor professional. She either needs more training or...