ALDI — Local services in Concord

Today I got served by a very rude woman her name was Jessica, at first I was carrying my groceries because it was only 5 items so I didn’t need a car I started walking to the register and she rolled her eyes to me even I greeted her she stared scanning and then she threw my items in the cart that she had before serving me I know that I have to bring my own car but she could tell me nicely that don’t take the cart or something but she told me on a loud tone “NO” she didn’t Smile, she didn’t told me Good afternoon at fist even I told her and ask how she was doing and she didn’t even told me like “have a nice day” or something this is a terrible experience because I work as a costumer services rep and it’s our job to make the customer the most comfortable as we can when it comes to Customer Service. She don't deserve a Star at all. Gotta be better people somewhere. I was in there around 3:50, she was Terrible, Rude, Unfriendly, bad Customer...

I typically love shopping here. But, had a price discrepancy and Kathy treated me as though I were out of line for requesting the difference. The price they had advertised was not what I was charged. It turned into a bigger deal than I expected and she seemed and behaved very frustrated and rude. Not once apologizing for the mix up. Instead acting as though I shouldn't be wanting the price advertised. I will continue to shop there but I just know she doesn't belong in her position as customer service is an important job. Customers are not always right but in this case, I was and I didn't deserve to be treated like I was a ghetto trashy money hungry person. I work hard and just expect to pay what us advertised. It doesn't matter if the price difference is $1 or $10, just give the difference and...

Quality over quantity. Very pleasant to look at from the inside; nice layout. Although it seems as if they have a hard time keeping stock even at 12pm on a Sunday, which isn't a peak time and is weird considering they close early. They have a lot of time to catch up. Also, this store feels small so the variety of items is limited. Customer service is just not available on the sales floor. Though, the store is small and every aisle is labeled. Finding things should not be a problem. The lines were very long and disorganized. Honestly, it was just a blob of people. The three cashier's were all killing it though. We weren't in the line long at all. Also I really like that you have to put a quarter in the carts. It keeps everything organized in a very efficient way, which...