AutoZone Auto Parts — Local services in Concord

We went there to price & possibly purchase a battery for my son in law & daughters car. The battery for there car was very expressive for them. $199.99. The employee told us that if we could find one somewhere else less expensive, they would match the price. He actually told us to check Walmart so we did. Walmart had one for $165.00 but they were sold out. So we went back to this Auto Zone, showed them the battery Walmart had & the price, but then they changed the story & said that there new system would not let them honor the price match. We are not wealthy people & were short on the funds to buy the battery so my son in laws Pastor stepped in & purchased the battery for them with a promise from my son in law that he would pay him back. Overall, very shifty & shady especially when 4 of them went away from the counter & then came back with their story as to why they couldn't honor the price match they originally promised. Needless to say, we will never purchase there again, & will definitely not recommend...

The manager was Amazing.He needs a raise. Been coming to this store for 5/6years. However the employees are VERY VERY unprofessional. I can spend my money and buy parts elsewhere. But I choose here. Had one employee, every week I’ll stop and ask to dump my used oil(different days) the tank is always full. Took to advance where she sent me too, and purchased $150 in product at advance .right after dumping my oil (Situation)I returned a warranty product I was asked why am I returning it. I advised it’s under warranty (purchased 4years ago I saw the purchase date on the computer) he then proceeded to ask me “who approved it” “what’s there name” “what wrong with the product” . I advised the manager (had the conversation with the manager earlier went I purchased replacement part). But the best part was. He’s was on the phone with ear pods on talking to the person about there day/ what’s that noise in the background, he’s asking the person. While questioning me about my...

Pure, Bad customer service auto zone can take your money off your card, gave u no recipes, no merchandise , the managers are racist. I think one name is Mike . Let it be there money coming off there card without a receipt for a refund this store tries to steal money from ppl. To put in their pockets. Beware the mangers will steal from your account and expect you to walk away without a receipt Pour service they got my money I got nothing at this location. I ask the manager if there is no record of the money taken it shows in my account write a contact person so if the funds don’t get returned I would know who to talk to . Bet it be some rich guy then he would be writing information down I will not accept this from no store the end results was calling the police . I will never spend my money at this nasty location again The guy try to tell me last time these items was brought out of this store was months ago that’s when I know your trying to steal a...