Rosario’s Pizza — Restaurant in Concord

Short brunette with hair in pony tail working cash register has no personality or customer care and should not be working in a customer oriented business of no kind. Thru my manicotti up on counter and busted seam to plate. I tried to say this can’t be all for my name turns her head to next customer and proceeds. Get home to busted manicotti and no pizza as I was trying to tell her nasty attitude self. Had to drive back from home to get rest of order. Lost 30 minutes and probably $10 in gas driving a big truck. She admirably per her attitude gives me a cold pizza box of food and turns her head on to her next person. No consideration for a customer, didn’t try to compensate me , no I’m sorry or thank you for spending your hard earned money at our restaurant. I have spent over $1000 at this establishment, 90% by cash bar cause I know there’s credit card fees that takes away from the establishment, but I will never spend another penny in this establishment. Obviously change or ownership/employees because she was never there until recently. 0 rating and wish it could be negative stars, many negative stars! There’s a pizza place on basically every corner now that want your money and I’ve tried them all and have never experienced one time the terrible personality/ customer service as this female here at Rosarios. Do yourself a favor and drive 5 minutes more to family owned Garofinos around the corner on 29 at Pitt school road and not only enjoy a great meal cooked when ordered but also a warm enjoyable husband/wife ownership and bubbly staff. You won’t be disappointed stopping at Garofinos or get...

I love this place! Every single time I go in there the staff is always friendly and serves you with a smile on their face no matter what type of day they're having. The owner this place works every single day and actually gets his hands dirty by helping out his employees and making sure that quality food leaves that kitchen. He's extremely nice very friendly as well and knows how to run his business and keep a customer. I hadn't been here in a while until today I ordered calamari and mozzarella sticks and let me just tell you how delicious they were. Not once have I had a problem here. The food is always consistently awesome delicious almost as if you're sitting down in a nice Italian restaurant, that type of quality. I've actually seen him go around his restaurant asking everybody if they are okay how's the food Etc. He really takes pride in his business I will always give this place a thumbs up five stars because they deserve it every single one of them work very hard. One thing I love most is that once you get to know them and they're on a first-name basis they really care about making that relationship with you and then I'll treat you just as a sale. That's what keeps me going back. Great job guys keep it up you're going to be in business for a very long time. Oh and by the way the only reason I haven't been here in so long just that I've been extremely busy and have not have much time, however I do drive out of my way just to come here it's...

I am beyond upset at this place since my whole family loves this place! I mean when family and friends come into town from NY and Chicago we all come here. So I am beyond disgusted in the immaturity the female clerk showed in dealing with us. I called ahead of time to see what the specials are and to place an order. The "new guy" placed me on hold( which means he was checking for accurate info to tell me) he said $3 off x large pizza and supreme pizza. Fine. Ordered my xlarge and was in route to pick it up. Funny thing is on the window it says $3 off sicilian and x large pizzas. I was ticked because I love sicilain and would of just ordered that, hence why I called to see. When my husband mentioned it to the female clerk she went on a long blame game tangant about how they dont broadcast the sicilain sale since most dont like it, it's been on the window for over 15years and we should of known, pretty much placing the new guys misinformation on us like we were at fault. Could if easily just owned up to the mishap but instead blamed me and my husband for not knowing!?! Wow. I'm from NYC so I know how that mentality is. However I also know we are hard workers that get it done. I am beyond upset, and will contemplate if I will turn all of my many referrals off to this...