Boost Mobile — Local services in Concord

This store is shady as hell. My boyfriends phone broke and I had Samsung S9 from Tmobile that has been paid off and we asked the lady if she could transfer my boyfriends number to it (which they did a couple months ago for the same phone and they charged me $20 to do it) but today when I asked them to do it the lady immediately told us she couldn't do it ( didn't even look at the phone) and she shooed us off. I called the customer service line and they did the transfer NO PROBLEM and they didn't charge me. My question is why did they charge me the first time and deny me the second time?! Pretty sure it was the manager, she needs...

I had a great experience at this Boost Mobile store! Claudia was super friendly, knowledgeable, and patient with all my questions. They helped me find the right phone and plan that fit my needs and budget also the store was clean and they had a good selection of phones and accessories for me to pick from. Highly recommend this location if you are near. I also really appreciated that the team speaks both English...

Very sleazy company. I tried to get my account number so I could move my phone to another carrier. The customer rep said they'd have to cancel my account. He didn't tell me that I wouldn't be able to move my number and I'd lose all the money in my account. Now they won't talk to me bc I no longer have an account. Avoid...