A store going Contemporary .... but preserving its long customer heritage in this small town of Confluence..
This store is now undergoing changes and one can feel more customer friendliness now.
The first thing a customer notices is greetings with a smile by its staff. Some of the staff may be new but the eagerness to learn and help customers with their search of not so common (or not so visible) items is natural and visible. This does not mean that they are following the customers as noted in the review by some local guides.
The flow of customers and tourists has increased to the store and is widely visible. Many locals have come and thanked for running the store in this small town that is like a life line to both elderly and new people coming to this area either as tourists or bikers.
The stock of inventory is fully stacked now unless when there is a long weekend and when people try to stock their camp needs / home stays to the fullest 😊😊.
You can talk to the managers there freely and they are more than willing to go out of the way to help you. Another point noted in the review by another local guide was that the rest room is not accessible. The rest room is maintained very clean and tidy and is 100% accessible to all customers any time. Any customer walking into the store in the evening cannot miss the cleaning smiling staff carrying out moping and cleaning of the store.
To summarize, the store is fully stocked with customer friendly staff and one should visit it to feel the...
Read moreI have camped in Confluence for many years. We loved all the previous store owners. They were friendly and appreciated your service. The current owners are a disgrace to this little town. When you call and explain to them you have been overcharged, they tell you to bring your receipt to the customer service desk to refund the difference. When you get there, it's like a flock of chickens coming after you. They give you a runaround, and nobody knows how to make a refund. So, here I am for 20 minutes and nothing, so I just walked out the door with no refund. I would never go in this store again, until these people leave. I would like to see this little town chase them out, so honest people can return to this store...
Read moreConvenient and affordable with a good selection.
June 2024 Edited to add...
This is the first time I walked into the store, only to be dissatisfied with the service and choices, only to leave empty-handed. It would seem our favorite local grocery store is in the beginning of its decline with changes for the worst. Several times I was followed around the store while shopping. Several items are not being restocked each week and when I return the following week they are still not restocked. The micromanaging is killing the heart of this nice little...
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