S&H Smoke shop — Local services in Conneaut Lake

So I am a frequent buyer here for nicotine vapes. I was specifically telling the man, who has served me prior to today the Juicy Bar that I wanted. He was extremely rude and hostile in talking. Yes, I was like, no not those ones, and then he said “can you just shut up and listen to me, there are more of those flavors in that one too”. I am taking my business elsewhere, and it is unfortunate because I really enjoyed everyone else here. And so I proceeded to tell him he was being very rude in his tone and words. He didn’t stop. So, I told him I would be speaking to a manger, and as I was leaving he repeatedly asked me to come back and he was sorry. I told him I work in customer service and I would never speak to a customer that way; out the...

I just want to say the first time I stopped there it was right at closing. Dave, the knowledgeable worker I side let me in... he didn't lock do yet. Lol Helped me with everything I needed. Second stop need batteries for vapes and electric cigarettes. He helped so much. I even grabbed a couple pre roles just cut of his wonderful sales!!!. Fast forward a week. 1 of the batteries would not work so I called to ask for help. Once againi talked to Dave!! YAYAY!! within 3 minutes he had my vape working perfectly!!! Great customer-servie. I highly...

My biggest thing is that staff is never there on time in the morning what so ever, the hours say 8am... currently sitting here and it's 8:10... no one is here again... it's all the time. I noticed people stop coming before work because no one is ever on time.... then after them being late they tell you, you need to wait because they have to still count the drawer... loved the convenience but why bother when its never open on time.... or fix the hrs on the store window if those...