Subway — Restaurant in Conneaut Lake

The two ladies in particular that work here consistently do not have great customer service. One is more considerate than the other, but I cannot name names because they don’t wear name tags. Most of my experiences at the Subway while ordering food have been met with passive aggressiveness and an eagerness to get you out the door. The food is ok, but not good enough to compensate the terrible service. I haven’t even mentioned yet the inconsistent hours. Do not go by what it says online, the only times they hold that weekly schedule is maybe on a leap year. Usually you will find a poorly hand written note on the door saying “we are closing at 3:30 today,” if...

I tried getting food between 5-6 in the evening. Walked in started to order my food, first red flag is they had it to where you couldn't see the meat they were serving, second and final red flag was when I went to order my vegetables the lettuce was getting brown, could pass but when I went to order the onions they looked like they were in the fridge for a week then served. I pointed it out to the lady and she tried hiding after I saw... And I told her I no longer want the food she's serving and started heading to the door and she continued trying to make me finish the order. I will be calling the better business bureau, along with the state...

I only gave the Conneaut Lake store 1 star because I had to give one to write this review. I ordered 3 subs off the app and went to pick them up. I had chosen curbside pickup and let them know I was there. Nobody came out to my car so I had to go to drive thru. ALL OF MY SUBS WERE MISSING SPECIFIC THINGS I ASKED FOR! Even though it showed on the receipt the correct order. We ate them (had to put on the atuff they forgot) then I called them. They said they couldn't do anything unless I brought back the sandwiches. So just to let everyone know MAKE SURE YOU WATCH THEM MAKE YOUR SANDWICHES OR THEY WILL DO...