Navy Exchange Main — Local services in Coronado

This post relates to every exchange, BX, PX, MCX, etc... that I've visited in the last 30 plus years and does not reflect on the individuals working in the exchanges.

Someone posted that the prices are a little high, and they assumed "the navy service folk" could afford it. NOT... Depending on how long you've had the "benefit" allowing you to shop in any exchange, you will get this post...

Paying no sales tax is not a benefit provided by the exchange (it's on federal installation). They should NOT be listing that as if the exchange provides that benefit. They price match at most of the exchanges I've visited. Why is it they do that do you think... Their prices are based on a demographic that goes beyond the boundaries of the base. If they used the base demographic, prices would be much lower, and they could still do the other good things they do.

In my opinion, today the exchanges only serve 3 useful functions. Convenience (proximity to those that work and live on base). They do put money into the base morale and welfare fund (or whatever it's called today). Jobs for dependent spouses and children of working age, and sometimes even active duty personnel that need help to make ends meet. I still support the exchanges when I can because of reasons 2 and 3.

Can they do more, absolutely, but then so could the VA. There's too much compromise at the expense of those that earn these "benefits".

I'm not bashing exchanges per se, it's the system. It fails way to often, and most often when it's...

My family and I had a very upsetting experience at the Navy Exchange North Island. My 91-year-old grandfather, a proud 20-year U.S. Navy veteran and former Navy Exchange manager, was shopping with my father when this incident occurred.

My father took a simple photo of my grandfather at the register — just a family picture to capture a meaningful moment. A cashier confronted him, assuming she was in the frame, and demanded that he delete the photo. My father explained politely that the image only showed his father and that it had already been sent as a message. The cashier then called over a manager, who took my father’s phone without his consent, went through his private applications and messages, and refused to return it. When my father told the manager that this was against the law, she replied, “No it’s not,” and continued searching his phone.

This situation was completely unnecessary and deeply embarrassing, taking place in front of other customers and staff. My 91-year-old grandfather — who devoted two decades of his life to the Navy and the Exchange — felt humiliated and disrespected. No veteran or customer deserves to be treated that way.

I sincerely hope Navy Exchange leadership and HR review this incident and ensure that staff are properly trained in professionalism, privacy, and respect for the people and...

I've never felt so disrespected and so stereotyped in my life. I had an issue with an Ipad Pro that I purchased not working as soon as I opened it. Within hours of purchasing it I came right back in with my toddler and they led me to believe that they were going to swap it out agreeing that this was a weird screen/button malfunction. Then when I got back from running to my vehicle they flipped and rudely blamed my toddler for the screen/buttons not working saying that I must have let her play with it and she must have spilled something on it or dropped it and refused to do anything. All three employees at the counter then turned their backs and refused to give me any options for the defective device. Took it to apple the next day and they exchanged it for free and gave me free apple coverage...