The Salad Station — Local services in Covington

It was a down day for Salad Station. I've never been to this particular Salad Station and found it clean and welcoming, with the salad bar well-stocked. My disappointment came when we checked out. There were 6 of us, and we were going to use a gift card. Check-out was a disaster. We couldn't use the gift card and weren't told why. They could only take credit cards and debit cards. I ended up paying for everyone with my credit card, only to find out that I couldn't even get a receipt. In my opinion, this experience was probably not normal, rather a technology breakdown. That's just a hunch. I'll stop by soon and see if my...

We have been coming to this Salad Station for years. It has always been clean with all containers full. They definitely took pride in the restaurant. However, the last 2 or 3 times we have come, there has not been any management present and the kids left there to run the place are something to be desired. Food containers are empty and the service area is full of food spillover. No attempt to clean up as they all seem more interested going to the back area and cut up. Tables are not cleaned, nor the floor kept clean. We love your concept, but...

Salad Station was out of some normally high demand stuff. Despite having few customers (3) and many employees wondering about, service was slow and employees seemed hesitant to help. What appeared to be the manager seemed more interest in leading the staff in conversations. We did not receive a warm salutation until we were leaving. Must be all new employees. For the awkward feeling we got minus 2 stars.

Salad Station please take this critique as an opportunity to return to the customer focused business, I have visited...