Quest Diagnostics — Local services in Crawfordsville

called to confirm drug screen hours as my school instructed me to and the woman who answered told me their hours of operation. After she finished I simply asked ( because my email said they did not do drug screens all day) are drug screens ran during open to close? She sarcastically sighed and said " uhh yeah if we didnt I would not of told you what times we are open." I informed her I work for Labcorp and drug screens are only performed during set hours and that the email I received with set instructions said to verify as well that is why I was asking. She chuckled and followed up with more sarcastic comments. I was honestly shock at the lack of customer services. Now I am not looking forward to going in for my screen. If I took the time to write a review, clearly this...

I had the opportunity to take my drug screening here, I had a bad experience and left in disbelief. The lady that helped me out didn’t bother introducing herself, I left the facility with about two sentences exchanged with her. She was micro aggressive the entire time, she played it well so it seems like she does this to patients that perhaps she does not like? I’m not sure really, why people would act in that manner to begin with. Like I said I didn’t even get her name, and I didn’t bother asking since the demeanor she was portraying was already gross, but it was a short lady about 30, probably 40 with blonde hair, older lady. I’m not even from this town, but seeing this type of behavior is...

My wife and I use Quest for our lab work. We get in and out quickly even though we're always walk-ins. The technician is all business but warms up quickly if you bother to be sociable. She communicates very well. We...