Jenkins Ford of Crystal River — Local services in Crystal River

• March Review Update: My husband and I just had to update this review.

We were originally introduced to this lot and met Bobby several months ago. Prior to our last 2 recent purchases. He was so nice to walk us around and show us what vehicles were there. There was a nice team of people there that day. They really went out of their way to show us some cars. We would like to acknowledge you all and thank you for your time, that day.

We were so happy with our recent experiences at this location. We went back and purchased the perfect truck for my husband.

(He was all smiles throughout the purchasing experience.)

I would also like to thank Anthony, as he was our Sales Consultant for this purchase. He was very courteous and acknowledged and consulted our previous sales consultant along with there team to get us in the right vehicle.

Anthony was very knowledgeable and patient with showing us the features and benefits of the vehicle and coordinated everything in a timely manner. Thanks Gwatt- Sales Manager for recommending the truck we were looking for and Thank you to Spencer, the Business Manager- for getting everything processed in such a timely manner. This is our 2nd car purchase from this location as well as 4 quality car purchases with this Company over several years. Thank you so much and to anyone that I may have missed and for making our car buying experience so easy and comfortable for us again.

*February review: My husband and I had a really good experience with the Team of people we worked with at Jenkins- Ford, Lincoln of Crystal River. I believe they were formerly Crystal -Chevrolet, Lincoln, Ford etc. This would be our 3rd car we have purchased over the years with this group. I would like to thank Christian our Sales Consultant, Casey - Sales Manager and Jay the Business Manager, along with anyone behind the scenes that I missed. All the staff there was really great to work with. They made our car buying experience easy and had everything ready to go in a timely fashion. They gave us realistic expectations through the process. I would absolutely refer my friends and...

I can't stress enough how "non dealership" my experience was. Mr. Garrett Watt worked with me for a week over the phone and texts, trading info on my trade, my payment needs, and possible suiter trucks. He was upfront and honest the whole time and stayed realistic with me, not trying to drag me in to sell me on something else. Offered get trucks there for me to see and was honest about a truck at the top of my list not being ready nor in my price range. He sent another option that I researched and set up a time/day while he ran my financials to ease the timeline sometime spent at dealerships. We were in, looking at the truck while he finalized the papers...in came Adrion. Adrion has a great personality and is a hilarious guy. Very knowledgeable about the truck even though it was a Ram, not their typical inventory sold. This shows the dealership focuses on overall customer satisfaction and not just selling one brand or another. He worked with us on some forms while the final financing paperwork was being worked up. We signed the papers and were gone to go eat. Whole time on site for showing, drive, sign and joking around, maybe 1 hr tops. Our girls are crazy sometimes and everyone was patient while we tried to keep them corraled. What a great crew! I've bought several vehicles over time from home town mom and pop lots to big brand stores in Tallahassee. This was by far the best, no hidden fees right before signing...they actually dropped our payments while signing because they caught that our credit qualified us for a slightly lower rate. Who does that now-a-days?! Hardly anyone anymore. Just remember, be patient, they don't set the payments or rates, your finances and the bank do, and their pricing was low when I checked similar models around the state. That lets you get the add ons like GAP and ext warranty. Give these...

I wanted to share with everyone that Susan Chalmers and Edwin Ramirez-Morales from Jenkins Ford of Crystal River were the only one that cared enough to resolved an issue that was on going. It started July 23, 2025 when my daughter decided to trade in her vehicle and purchase another one. My daughter was paying for it but it was going against my credit. My credit of course was ran many times. I am a retired Government Employee which I only make about 70k. They Jenkins Ford should had known this but it was ignored and I was sent documents to e-sign which I thought was not up to par since they didn't know if I was Sylvia Santiago. After all this was done they told my daughter to take the car home. After almost two weeks and my credit being ran they realize that I couldn't get qualify and they ask my daughter to bring back the car. My daughter took back the car but no registration or decal was issue my birth month is August. My daughter and I went to the DMV various times and they kept on telling us that the vehicle was still under Jenkins ford and I couldn't get a registration or decal. I spoke to various people starting with salesman James which promise me that my daughters refund of 1k was being overnight! a lie that wasn't truth. I called again on that Monday and James said let me get accounting on the line. Then he said refund was just mailed out via USPS it will be there before Friday. Finally, we got it but no decal or registration was issued. My daughter and I called I was extremely upset and we asked the Receptionist which by the way is very professional. She got Edwin on the line. He immediately took care of us together with Susan. These two individuals are an asset to your company. The others will bring your...