Buckner Gold & Silver Exchange — Local services in Dallas

Don’t waste your time trying to sell your gold jewelry here. They offer “scrap” prices because they melt it down and “do not” sell used jewelry. Therefore, I find the “jewelry exchange” portion of their name misleading. The pawn shops literally offered me twice what they were willing to offer me for my wedding band. A 14K two-toned, white & yellow gold weighing 5.49g was only worth $150 to them because they calculate it as 3.5g after melt down. Just some info I thought I’d share since that’s how they explained it to me. To be fair though, they had some pretty impressive jewelry there, but I wasn’t looking to buy. I drove across town based on their excellent reviews because I was lead to believe I would get a fair offer for my jewelry. Unfortunately not. If I were looking to buy though I would probably...

I must say: They have an insanely huge selection. Stumbled upon them while hitting pawn shops, and decided to check them out. Ive been having trouble finding anything decent for my 4 year old and none of the pawn shops had complete sets of diamond earrings. When I went in, my initial thought was that it's tiny and packed with people. That thought was immediately answered as to why: they have so much to look at, and a lot of people to help you. When I asked about earrings for a 4 year old, they brought out an entire tray for me to choose from. Prices were a little above what a pawn shop was, but the sheer variety in the selection and ease of finding what I needed made up for the price difference knowing I wouldn't have to keep looking. In a pinch, I would highly recommend them. They WILL have whatever you...

Was told today after having my scrap silver tested and a sale price given to me that it needed owner approval. Attendant comes back and says no sale that it's not real . I asked how was that conclusion made, I clearly have marked Sterling & 925 jewelry and other miscellaneous pieces that were tested. The attendant said that he didn't speak English when working in a establishment that has patrons from black ,Hispanic and white not Arabic like him. I felt disrespected because I've never got this type of service before and I only sell to buckner gold and silver. I also am getting married in May and had chosen them to buy our rings which now we will not be buying there and going elsewhere. I wish continued success upon them I just won't partake in their establishment anymore from...