Verizon — Local services in Danville

I installed what I thought was an update that turned out to be a virus. I contacted customer service and they weren't able to assist me. I went to a local Verizon store and they were unable to assist me. I drove from Greensboro to Danville because I was told about the excellent customer service provided at this store and asked for Alicia Hairston. She provided excellent customer service and even a tutorial o the use of my new iPhone. I have had service with 2 other phone companies who have NEVER provided this much customer service and patience. Keep up the good work!! This...

I went into this store inquiring about switching cell phone service for my business. The rep that assisted me so kindly was, Kiara Howard. She was beyond kind and so helpful. She has a great plethora of knowledge of all of Verizon’s services and products. Typically when I’ve went into a cell phone store the sales rep hassles and pressures me to get something that I don’t need. However, Kiara DID NOT make me feel pressured during my entire stay at the store. Kiara is a amazing person and I’m strongly considering changing my business cell phone service to Verizon all...

Had lots of trouble with another wireless carrier, so went to this Verizon Wireless location on Piney Forest Road in Danville VA. We have lots of devices for business use. Hunter Cassada, the store manager, took up a lot of his time to get us all set. Everything worked great! And he saved us a lot of money on our monthly bill. He also convinced us to switch from another home wifi service to Verizon Home Wifi, and the service is great. I’ve been to this Verizon wireless location several times over the years, and the service is...