Miami Valley BrewTensils — Local services in Dayton

Visited today (5-20 4pm) to get something to clean our line (s) with a kegerator we just purchased-We think the employee was drunk or wasted-incredibly rude-wasn’t even speaking so we could understand him-slurring words-we left within 30 seconds. Someone please look into this employee-hopefully it’s not the owner!

EDIT what a poor response from the owner. In fact, my husband asked one question and you called him a caveman, you really need to be exposed for the poor service you provide, and then, to turn it back on the customer, literally we were only there 30 seconds, we will never be back, people need to be aware of how you treat new customers coming in and asking questions, hopefully no one’s exposed to this again! You should take this critique and do something with it but obviously you don’t feel you need to- MY ADVICE-drive the extra miles and go to HBYOB they are professionals -they treat customers right, this business probably won’t be open much longer. You can tell everything’s worn down inside and it’s not being...

Lots of interesting stuff here. The staff is incredibly knowledgeable and very willing to help. They also offer lots of free classes. My only complaint is when I went in the sales clerk just started stacking lots of expensive stuff on the counter. A lot of the stuff I bought I never even used. So I'd advise you to know what you need and just get that.

Edit - a 5 gallon glass carboy, which I returned in favor of a 1 gallon bucket. This bothered me the most because that's a big carboy for a newby. A hydrometer and various chemicals (don't know which because I already gave them away), and some long thing but I don't know what it's called. All I used was the bucket, the air lock, the honey, and the yeast. I also bought a syphon and 1 gallon glass carboy from Amazon...

Been going to BrewTensils for a few years now. Mike is fantastic to work with and takes a true interest in what you are creating. We are hobbyist winemakers and Mike always makes sure to have what we need in stock or orders it for us quickly. He knows the brewing world and can help narrow down which yeast, materials, or additives to use, as well as discuss flavor profiles. To us, this place has become more than just a store; Mike and his team have become a cheering section for trying new brewing experiments and...