Adams Hometown Market — Local services in Deep River

Prices are better here than others - basically have the grocery market cornered in the area as they are the only grocery store for 3 small towns!! My only complaint would be that I require a service dog and when I went into the store, she, being a small dog, and the floors being very waxed and slippery for her to walk without slipping vs walking. I put her on a rug from my car inside a carriage. I was promptly told by a young man that I “ couldn’t bring my dog into the store as they had had multiple issues with the health department lately. Incredulously I looked at him, excuse me? I had never before been questioned while grocery shopping about my service dog. Then he informed me that I had to “ carry her and she couldn’t be inside the seated area of the carriage” where children’s bums sit !! At 60, I couldn’t believe this person actually not only expected me to carry my dog for an hour grocery shopping, but was giving me excuses upon excuses to leave the store, because of his “ numerous health department visits over that past week! ( I’d be interested in why the health department was there according to the young man so often that week? When I asked who he was and received no answer;then that I’d like to speak with the manager he replied he “ was the manager “ although after having shopped there for over 25 years, I’d never seen him prior either in the curtesy area, nor did he look much like the picture posted of the “ manager” on duty. He was polite enough in his selection of verbiage, but his topic and ability of understanding the law especially being “the manager “ regarding service animals was extremely lacking. I stopped my shopping, Tiring of his chirping and picked up my dog despite the pain doing so and left-...

Updated: I must amend some of the things I wrote and my rating in a previous review, as with the last few years it seems Adams has considered my complaint of not enough local product/produce and really has made more of a solid effort in this department. I now go out of my way to come here since they began carrying Hastings yogurt. As a previous Hastings farm share holder (I lived in Suffield for a few years) the first time I saw their products here I was overwhelmed with joy. This is the kind of stuff I crave to see in a local grocer, and pulls me into the store more frequently then going to bigger supermarkets. Im hoping for more of this in the future. The baked goods have improved in the last few years (though I know for a fact New Britain has a better supply of Paczki’s then what you’re getting from Pennsylvania), the produce and deli area are better then ever. There is now self check out which alone gained a full extra star. The stores receiving area near the prepared foods no longer smells like a strange litter odor. Place is still clean, but that was never an issue tbh. Flowers are always lovely. I find myself beginning to choose coming here over the bigger giants in the area now which I prefer as I would much rather support a local business over a corporate big box. Well done on the improvements, please keep it up with CT...

Nice little IGA. I was a little disappointed to see they no longer offer the huge amount of pre-made (in-store) meals that used to have, but there are a few options still available. Great beer selection! Prices are a little more than the large grocery stores, but they just don't have the buying power and sales volume the larger chain supermarkets have. The deli is well stocked. No, they don't have Boar's Head products, and I'm glad. While Boar's Head products are usually excellent, their marketing strategy is such that they won't provide product to smaller stores unless the store agrees to sell only Boar's Head products, which can be very expensive. This store bakes their own turkey breast, which is VERY good! Good meat and chicken selection. They offer premium cuts as well as the basics. Produce selection was nice, looked good, fresh, and I haven't had a problem finding anything I needed. Overall a surprisingly large offering of food from a small neighborhood market. No, it's not a box store, and you might not find some specialty items, but let's get real-they can't offer everything. They do offer enough such that I needn't drive to another town to do all of my shopping. Also, the sales here keep your overall bill low if you...