I don’t usually write reviews but this place is not worth going to maybe to buy phone cases or screen protectors but anything else wouldn’t recommend. Yesterday I went to get a back glass replacement for my phone. The person doing it was very nice and he did it under an hour and a half. Everything was fine, he handed me my phone and as I was going to check if my phone was working, the screen froze. The person grabbed my phone and started replacing the batteries for the phone and didn’t tell me until he was half way done. The person gave me the batteries for free and kept saying if anything happens to come back that they would fix everything for free. This was my first time ever getting my phone fixed so I wanted to trust the process but everything went downhill from that. My phone started to glitch, it would turn on and off like crazy, and it was overheating. My phone looked and felt weird like I would press on the screen and it’ll turn green, the camera looked off, and the screen was a different color. I feel like I should’ve known not to trust this company it was to the point I had to get a new phone. I called today to see if there was a possibility to get a refund if not fully maybe half and the person over the phone, which was a different person than the one who helped me, ignore what I said that I no longer needed a repair since I got a new phone but he kept telling me to come that his person is going to repair my phone that his person is waiting for me and he started to get upset when I tell him no which to me wasn’t necessary. It wasn’t worth it...
Read moreI would give zero stars if it was an option. I went in on Sunday, May 30th, and dropped a Samsung Galaxy S20 FE with a shattered screen off to be replaced. I was informed that the device would be ready to pick up on Tuesday, June 1st, and that he would call me when it was ready. By 4pm on June 1st I still had not heard anything and called to ask if it was ready. He then informed me that because FedEx was closed on Memorial Day the screen would not be arriving until Wednesday.
I checked with another business and they said they could have the device fixed same day for a third of the cost.
I went to pick up the device and the man was not friendly and very upset. He said he had already ordered the screen. I apologized for the inconvenience and explained that I was informed the device would be ready on Tuesday (which he claims he did not tell me followed by telling me to "grow up", but the two other people that were with me Sunday heard him say it would be ready Tuesday) and I needed the device ready on Tuesday. I asked for the phone and he said no and explained that he would be out money by me taking the device elsewhere. (I would have paid for at least the shipping if he had been polite in this interaction). I asked for the device again and this time he said yes and gave it to me, but not without telling me to grow up again.
What a...
Read moreThis guy is over priced poor work! Fixed one of my kids phones with the completely wrong front glass and a temper glass for another phone. We also took my other daughter‘s phone in for glass repairs on front and back. We received a phone call stating that the phone is overheating and the motherboard was bad, but there was nothing ever wrong with the phone when we brought it in other than glass. He proceeded to tell us the phone is unfixable and sold us another phone same model fast forward to today same phone we brought in because the battery was going bad. He claimed the battery was going bad due to damage on the back of the phone. He wanted to charge us over $200 to fix the phone I told him to fix the phone. I would be there to pick it up in the morning. I then told my wife. This is the last time we will go here he called me back and asked me what I said, and I repeated it He then told me he would not fix my phone that I can come pick it up tomorrow mind you The phone had been there all day and we did not receive a phone call until after 9:00 PM I took the The phone to phone surgeon And they fixed it for $100 This business Is unprofessional overpriced mediocre work At best. Phone surgeons on Howland Boulevard. Check...
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