Innovative Audio — Local services in Denham Springs

This place is a joke. Very unprofessional. I called 3 days before to get a price quote, I made sure to let them know I was coming for them to do a $700 job to surprise my wife for Easter with Remote Start on her vehicle. I showed up at 10:15 after driving about an hour to see them for them to tell me they can't do what they agreed to do. I waited 45 minutes for them to finally talk to me even though most were just walking in and out the back. I planned it all ahead for this exact reason. I even offered to pay for the job over the phone ahead so they knew for a fact I was coming. I get a sarcastic "I'm sorry" from Jason. If that's the attitude they have at this place I'm happy they didn't do any work on my vehicle. To think I was going to bring them my other $90K vehicle for them to do work some custom work on it. Thanks for saving me the headaches of dealing with you. Maybe next time you'll keep your "no appointment" policy on check since I showed up and you didn't come through with your side of the deal that we scheduled. I'll take my business elsewhere. I knew there was a reason I always went to Mobile One in Covington or Metairie. Must be nice not being the business owner to pass up on an easy $500 100% profit considering what I was buying sells online for $100 and you probably bought it for $80 with an attitude. Never coming here...save your time and money and buy what you want online and YouTube how to install it. Save yourself...

When i called they said 159.99 to do a tint job on my car. They could have told me 159.99 for a legal tint car job. And could have told me it didnt come with front winshield strip. Which in other estimates it came with the package. And could have said its $30 extra. Which is totally crazy. Thats how much a whole regular window would be to do. And its just a small strip. I get there and the place looks closed. But there is 3 employees inside. Which didnt look or seem like they wanted my business at all. I know i got there late like 4:30 they close at 6. However i have checked around and it doesnt take that long to do a tint job on my car. Small 2 door car. And with 3 people would have been so fast. So i waste time driving up there to find out my $159 tint is actually $220. Which in my estimates was on the high end. I felt like i was being swindled to get me to leave. Or just trying to sucker me. Plus he told me he could do all windows at 20% and it would be legal and fall into what i was told on the phone $159. But 20% isnt legal either. So 5% should be same price. Very confusing. 😕and being told on phone would have been useful that 5% didnt come with warranty either. Technically the 20% shouldnt have a warranty either. Just was on website it clearly says they have lifetime warranty on all tint applications. He told me 3 year. So...

I brought my truck here to get some audio work done. When I got it back, it reeked of cigarette smoke. It took me all day to get most of the smell out and it was still lingering. Later that night, my sub stopped working, so I called them in the morning and told them about it, and mentioned that my truck smelled of cigarette smoke. They didn't seem to care much about the smoke smell but told me they would make sure they wouldn't smoke near it and to bring my truck back in. They fixed the sub issue, but once again I got my truck back with a strong smell of cigarette smoke. It does seem like they stand behind their work, considering I was able to get it fixed hassle free the next day. But businesses you should be sending cars out smelling like smoke. I'm worried now that I will always have that smell in my truck and Im trying to find the best way to get rid of it. I will not be...