Bayside Equipment — Local services in Dennis

I have been in business/self employed for almost 40 years and Bayside equipment is the best - by far! They diagnoses the equipment and let me know what it will cost ahead of time or if it makes more sense to replace the piece of equipment - and I have never felt pressured to replace a piece of equipment. Also, and equally as important as fixing it right the FIRST time is it is done in a reasonable amount of time. I like the technicians, the shop is always clean and orderly and I feel confident in leaving my equipment there. The selection of new landscaping/tree equipment is terrific and always available. Also, I haven't noticed any price difference from the price at the big box stores. I have had equipment fall under the warranty and Evan has taken care of the paperwork and seemed happy to let me know it was covered! You may have to drive a little further but you will never have to drive there twice for the same repair. I look forward to seeing Evan, Dave and Eric as much as I do my repaired piece of...

My John Deere died in my yard. Spent 3 days trying every fix I could find. Called Bayside and they offered more. When those didn't help asked them to come get it. It was scheduled a week out, but they were at my house the next day. I expected to hear from them in a few days but got the bad news the next day. The engine was seized. I then went on You Tube and watched a bunch of videos about problems with the Briggs and Stratton Intek engine on that model JD. Wish I had done that research before buying. A 3-year-old mower with 85 hours on the engine was scrap.

Now the happy owner of a Husqvarna with a twin cylinder Kohler engine. Can't say enough about how great it was working with Bayside. I don't expect that I will need to see them soon about the mower but would happily take in any other tools that...

These guys have it right: offering very good customer service, advice, and competitive pricing from a local business is better than buying over the Internet, or from a big-box store. Evan and David are both experienced mechanics and they know their stuff. We used to have a saying, “Don’t give the customer what they ask for, give them what they need.” Hence, don’t waste your time and money buying the wrong products and equipment for the work that you are doing. These guys are honest, and they are looking to build a great reputation and relationship with everyone. It may sound simple, but a lot of local businesses don’t get it. By the way, I am not related to anyone at this company, I don’t work there, and I do not have a private friendship with anyone...