All The Comfort Of Home, Inc — Local services in Denver

BEFORE TRUSTING YOUR LOVED ONES WITH THIS BUSINESS LISTEN TO WHAT TWO FORMER EMPLOYEES HAVE TO SAY ABOUT HOW THESE PEOPLE TRAIN THEIR CAREGIVERS.

First off I’d like to make it clear that I and my girlfriend both felt ill equipped to take care of people after going through their four hour “training” session. I only made it through the training before I realized that they did not teach me nearly enough to take care of people so I never went into the field to help people because I knew that there was no way I was prepared.

My girlfriend felt the same way. However, she toughed it out and gave it a chance by picking up shifts here and there. The first shift she took was to help an elderly woman use the restroom. All The Comforts Of Home never properly taught her how exactly to assist this woman in her time of need. She made it through the ordeal, but she felt unprepared due to the fact that she wasn’t properly taught. If this lady had known just how unprepared my girlfriend was to help she probably wouldn’t have allowed my girlfriend to continue.

All The Comforts Of Home’s vague training leaves new employees hanging on a ledge when it comes from everything from giving sponge baths to using gait belts and doing transfers. They talk about how to use it, but it’s absolutely nothing more than talk. Their extremely poor demonstrations do little to help people learn to be a caregiver. If family’s knew just how these people operate and treat their employees they would be less inclined to trust All The Comforts Of Home with their family members.

Onto how they treat their employees. What I experienced and what my girlfriend experienced were similar. The lady that did my training was very rude and snapped at me a couple of times. And that’s on the first day for their “training” / orientation.

My girlfriend dealt with a little worse from this business.

All The Comforts Of Home failed to adequately compensate my girlfriend for her short time with them. The shifts she took ranged from $12.00 all the way to $25.00 an hour. She decided to take the higher paying shifts because we live an hour away from the majority of their clients. She took it slow with the company to see just how things worked. After working 8.25 hours her paycheck for those eight hours came to $33. And keep in mind that she took the higher end shifts because driving an hour for a $12.00/hr shift doesn’t make sense.

And this doesn’t take into account the gas cards they issue to caregivers. My girlfriend was promised a gas card at one point. The person she spoke to said it would be in the mail and unsurprisingly it never showed up.

Please be extremely wary of trusting your loved ones with employees of this company. Many of them are good people, but may be undertrained to assist in your loved ones...

If I could give 0 stars I would. I hired All the comfort of home to take care of my mom while I was out of town for 8 days. Katy made it sound amazing we would have 1 or 2 caregivers at most come in. I felt my mom would really be taken care of while I was away on a 2 part trip.

Before leaving I walked Katy through a very detailed instruction session on taking care of my mom, things I did for her on a regular basis and things she needed, where everything was, what the caregivers needed to do ect. I felt really comfortable with leaving....Besides we have cameras to view everything, what could go wrong..

Well little did I know that just shouldn't have been my thinking..

We ended up having a total of 5 caregivers not the promised 2. Only 2 were what I would consider qualified.

I asked to have my mom's sheets changed, that was never done.

My mom ended up getting a diaper rash and a UTI while I was gone from lack of proper changing.

They did not give her 4 days of am and pm medication that I had put into pill pouches and labeled for them to give to her.

My son had to remind one of the caregivers to feed my mom dinner.

When I spoke to the owner Todd he wanted me to tell him how he could make this right and after thinking about it long and hard there just was no way to make it right. We paid a lot for a service that we did not get... I needed peace of mind knowing that my mom was being taken care of while I was away so I could enjoy my much needed vacation. Taking care of a family member with failing health is hard thing to do. Doing it when they don't know who you are is even harder but you do it because you love them. I have been taking care of my mom for 2 years now and this was my 1st vacation since moving my mom in with us. Not only was my mom not properly taken care of for the 8 days but I was not given the peace of mind I truly needed to fully enjoy my much...

We have been dealing with this company for about a month now. We have been trying to find care for my grandmother. The only things we ask for the caregiver to do is give her a shower, do her laundry, and speak with her to help with her dementia. We have gone through about 7 different care givers and only a few have been able to complete these tasks. Most of them complained about some of the steps in giving her a shower like "I'm not good at blow drying hair." The care givers all had a likable personality however their experience varied very very widely. One of the good ones we had, Kathryn was her name, showed up in scrubs with her credentials around her neck ready to work. We have also had a woman show up in sweatpants and a t shirt and had no idea how to do her job. The caregivers have asked us to provide specific things to make it easier to do their job and to help them be comfortable which is understandable and we did the best to accommodate them, however the company doesnt have a dress code or even standards for their employees. We wanted 2 hours of care Monday, Wednesday, and Friday and the girl this past week gave my grandma a shower and ignored the rest of the list and left in 30 minutes and tried to bill the full 2 hours. She must not have seen the cameras we have set up recording the interactions. So be cautious when you use this company they have very professional people but they also have many that are not. You may have to go through a few different caregivers before you find one that is a fit for you, but I am told they have over 100 employees so hopefully you will have less of a headache than we have been through trying to find someone to help my...