Our realtor ws Joe Henry. We really appreciated the knowledge of the Des Moines area community, ease of arranging property visits, electronic processes to complete the paperwork, and straight forward insights Joe offered as we invested in a home. We felt at ease due to the combination of a strong network of lenders and contractors, expertise in different home-buying scenarios, and time-saving technology. Joe's expertise really helped us negotiate the best terms for our purchase by going over disclosures with us and sharing his experiences when negotiating for maintenance, repairs, or credits.
The lender I originally went through was moving slowly then ended up not being able to offer us a loan, but Joe recommended a lender that made up for lost time while he negotiated an extra week to close to keep our sale on track. We found a location incredibly convenient for our needs on a quiet family street, so we did not want to lose out on our ideal home. Joe always kept me and the selling agent up to date, and that was exactly what we needed to get the house we wanted. When we had crunch times with tight deadlines, Joe would work late to accommodate our schedule and keep our sale on track! Without his quick communication and professional diplomacy, we would have lost out on our house.
Thank you to Joe and his team for taking great care of us and getting us an ideal home for our situation! We will use Joe Henry and his team for any future realty needs in the Des...
Read moreI feel I was rudely represented and disrespected and wasn't properly informed of the charges the person I used to represent me and my daughter was Alyssa from that office I felt very disrespected by her on phone through text messages that we had I have used that office before in the past and had a good experience with them but the person that handled things this time in my opinion isn't worth the effort to even call the office so with all I have said in my opinion I would not even consider calling that...
Read moreJuliana Kincheloe is an absolute rock star! She has helped us with both of the homes we have bought and the one we sold in the last 9 years and I refuse to use anyone else. She goes above and beyond in every aspect of buying or selling, she's always quick to respond, very caring, and very professional. I can't recommend her enough for her amazing work and for how wonderful of a person she is even...
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