Royal Fresh Market — Local services in Detroit

I have generally had great interactions with staff there. Yet within the last few months I've observed a change in some staffing. With that change has come a less friendly environment. I'm still in the parking lot as I write this. The cashier was very rude. It was if I were not there. Yet she had an extended "toothy" conversation with her female friend, delaying my transaction. She absolutely said nothing to from beginning to end. Even when I thanked her when she handed me my receipt. No response at all. In fact the unfortunate trend is the bigger the eyelashes; the brighter the hair color. The worse the disposition. This WAS one of the few places to get quality customer service in Detroit and one of the few places I frequent in Detroit. NO MORE FOR THIS CONSUMER. 👎🏾 Good help is hard to find, I know. However my experience was most disappointing today. I will drive the couple extra miles to shop where I'm allowed to feel valued...

I’ve shopped at Royal fresh market in the past and I’ve never had a problem until June 22. I was standing in one of the aisles looking at my cell phone when I was approached by a man (Who did not identify himself), he asked me if I was putting things in my purse. I said no and he asked me if he could see the inside of my purse. That was very inappropriate because I did not look like I was doing anything wrong and I wasn’t! I paid for my groceries using my EBT card and then left the store frustrated. Later on that night I discovered another charge was made for $499 at a Sam’s club( in a whole different state) 26 minutes after I paid for my groceries using my EBT card. I can’t be two places at one time! and my card is always with me. Clearly I was a victim of fraud! Someone at the store had something to do with it. Maybe an employee!...

First and foremost, I will NEVER go back here again. Out of the handful of times I've shopped here, I experienced my worst one yet. I bought water and simply reminded the cashier I had some in my cart because they usually forget to ring it up. She just looked at me. So I said it again. This time she gave me a snobby look and said, with attitude: I heard you the first time lady. I'm like I know she didn't just say that! So she rang it up and I said, I don't see it on my receipt. The word water was no nowhere to be seen. It just said grocery. I had no clue. This time, she said SO rudely, can you read??? It's right here. I wanted to punch her but I have class and respect so I just left. Water was not on the receipt, how is a customer like me supposed to know? They need to fix what's printed on their...