I usually have a great experience. I have rented over 6 /times . I recently went in thanksgiving weekend and the experience was horrible . We stayed at the HARMONY... from the rusted bath water , dirty carpet , and the worst of all the lower level of the house had no heat . When the on call person called back finally he stated well that basement does not have a second unit and doesn’t heat well . Someone should have told me that before I spent $2205 to stay one week ( double price cause holiday ) he wind up bribing heaters at 1am ! That’s not what I paid for . This house is old and needs upgrades and cleaning not worth the money . The biggest disappointment no one from the company bothered to reach out to me to address my...
Read moreMy family and I stayed in one of PMR's houses a few weeks ago and absolutely loved it! We had no problems at all coordinating details with the PMR staff and all email correspondences were prompt and concise. We stayed in the Cascade house and enjoyed everything about it. The only issue we had was the pilot light going out in the main living room fire place. I made one phone call to the office and an employee was there within 20 minutes to fix the problem. Would highly recommend for anyone looking for either a quiet mountain getaway or a large family vacation! We will definitely be renting from PMR...
Read moreWe had the worst vacation ever in the Poconos, staying at Harmony Chalet. Upon arriving, the wood floors were so dirty our grandchildren ruined their clothes and shoes crawling on them. The master bedroom bed had no mattress pad, and the head of the mattress had a large very nasty stain! The kitchen was just equipped, barely. Lots of mold on the inside of the master bedroom shower. No trashcans to be found on the 3rd floor. Front porch was filthy and melted marshmellows were near the sliding glass doors. We will never come back! Our family vacation was terrible and we left...
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