Castle Smoke Shop — Local services in Dunmore

I’ve been to this shop about 4-5 times so far, almost every time I’ve had a very nice experience. Except for the last time I went in around 7:30pm or so. The cashier working was a much older lady who I haven’t met yet. She didn’t greet me when I came in like I’m used to. So I just walked over to the cones and start looking. Still not acknowledged that I was in the building until about 2 minutes later, she hits me with an extremely rude. ‘Can I help you?’ As if I was a bother in the building or something. I was planning on buying a pipe but from the attitude I just grabbed the cones I normally grab and went up to the counter. It took her a bit to figure out the pricing of the cones when the price tag was on the box. She then tried saying I don’t look like my ID that was literally taken two weeks prior. Other than whoever the older lady is that works there. Everyone else is extremely nice and well educated on their products and pricing and doesn’t try to start issues when I...

I just want to start off by saying I used to go here all the time. Until they disrespected my wife. The short round short haired lady. She knows nothing about what she is selling. That's pretty important to me. She is ignorant,disrespecful and dosen't know the first thing about how the customer is always right. The only thing she cares about is getting you out of the store so she could sit outside and smoke and talk on her phone. She will ignore you and talk on her phone and make you wait at the counter. Then when she actually talks to you she is condescending. If you couldn't tell I'm a little upset with this lady. This is Everytime I go in there and she is working The owner is a great guy too. It's a shame how he doesn't know what goes on under his nose. Well now he does if he reads reviews on his...

if you see a red mini van in the parking lot just leave that women is one of nastiest,rudest, and unpleasant customer service personal ive ever dealt with and ive gone multiple times giving her benefit of the doubt thinking maybe she was just having a bad day but nope always mean nasty and makes you cant wait to get out of there she also doesnt know a damn thing about anything they carry. every other person there 10/10 lady with the red...