Appliance Plus — Local services in Dyersville

Jesse did a great job with helping with the range. However I am now dissatisfied with the service. The stove was damaged when we got it home. 7 months later and on the 3rd salesperson in Dyersville and my stove still isn't repaired. They tried to give me a scratched up oven door to replace the one on my new stove. The serviceman couldn't get the replacement door to go on. I then noticed it was all scratched up so I refused it and told him to get me a new door to go on the new stove that I purchased. So 7 months later and I am changing it now to a 1 🌟. Very poor customer service. No one calls me for updates. They just hope I...

I stopped in today and met with Gabrielle Willfong . Let me tell you….this young lady IMPRESSED me!!!! Wow! She knows her stuff. She has great marketing skills, super friendly, very confident with her sales pitch, and really invested her time into telling me about the products, warranties, trade-in program, scratch’n dents, extended warranty services, etc! Whoever owns this business needs to give this girl some RECOGNITION!! It’s very rare to see someone at such a young age take their job so seriously and have a sense of passion about it. Great job Gabrielle! Keep up the great work and phenomenal...

I worked with Jesse over the phone trying to locate a refrigerator that would fit into our kitchen space and also offer some of the extras I was hoping for. I had no luck with other sales people at other locations. Jesse took multiple calls from me and researched options. He even went into the store on his day off to verify some measurements before I placed the order. The refrigerator was delivered today by Dylen and Ramon. They were both very professional and friendly. Explained functions of the fridge before leaving and answered all...