Brew & Brew — Restaurant in Dyersville

Last Saturday, I called in an order 15 minutes before Brew & Brew closed at 2pm. When I arrived, I told the person at the register that I called in an order. I was met with rude customer service as she told me my order wasn’t ready (no problem, I’d be happy to wait since I arrive 3 minutes after calling). I then had to give them my order again and paid them. The barista had a frustrated demeanor that customers were coming in minutes before closing. Once I received my coffees after not waiting long, I said thank you and the barista didn’t respond. Normally, I don’t write reviews. However, as a manager of a local coffee shop, great customer service is so important (especially to a local shop). I can understand how it would be frustrating to be making orders right before closing, but that’s a part of the job and it should be served with cheer.

The coffee was good and the shop itself looked like a great place to spend lots of time. These were the only two thing redeeming this place to receive 3...

Enjoyed every bite of lunch here today! Turkey Dijon walnut wrap was out of this world!! My dad enjoyed the Chicken Bacon Ranch Mac! Service was fast and friendly, there were 3 women working their tails off! Lots of people in and out while we were here. Word is out this is the spot! Next time I'm in Dyersville this will be a...

Feed your soul at this sweet little shop. Absolute gem for small town Iowa. If you’re passing through Dyersville, this is the place to stop. Love the frozen hot chocolate & friendly “can do” attitude of the baristas & servers. Also, if you want to try the hottest trend of well decorated sugar cookies, Brew & Brew does...