Bought a home owners insurance policy back in 2022 through an agent who is no longer at the agency. I reached out to the agency couple months ago and spoke to Wilson Tan about wanting to bundle homeowners and car policies together and get new quotes for both. Wilson helped at that time but since I found better rates and savings through a different agency and purchased the policy through the different agency. I reached out to Wilson to cancel my insurance policy that I had through them, he forwarded the email to the insurance company. The insurance company messed up the cancellation dates causing lapse in insurance, and after speaking with the insurance company - they told me to call the agency that sent in the cancellation request so they can work with agency support to fix the issue. I reached back out to Wilson to have him speak to the insurance company, and he simply responded to the email saying he cannot help given he is not the agent listed on the policy. This was a lie since the agency I got new insurance through spoke to the insurance company to resolve the issue. Wilson was unwilling to help given he made no commission on the original policy and was not going to spend his time when there is nothing in it for him. I will not be using this agency or Wilson again for my...
Read moreI had a great experience working with Andrew Corndell as my Insurance Agent! I made the switch to Liberty this past summer for my auto insurance and he was able to cut my premium in HALF after years of paying a ridiculously high premium with another company due to a few points on my driving record from years ago. Liberty also piloted a program where you are rewarded for safe driving, which has also brought my premium down even more since then.
Fast forward a couple months, I just bought a new home and Andrew was able to give me a premium much lower than what my loan officer estimated! On top of that, bundling both policies saved me even more money as well.
I see some bad reviews on here and I have to say I wholeheartedly disagree...I felt extremely well taken care of by my insurance...
Read moreI had the pleasure of using Liberty Mutual years back and ended up switching due to finding a lower rate. I was in contact with Bill at the Easton location every year since to get a quote in hope that I would be able to do business with them again. Although their rates might not be the cheapest around, you surely get what you pay for. Customer service is out of this world and I've never had to worry about anything while I was insured by them. This year I was able to do business with them again as they were considerably cheaper then other insurance companies and I was able to get my husband with them for thousands less a year then our other insurance company. I would recommend them to anyone, Bill Humphrey...
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