Thompson Photography + Design — Local services in Eastover

Great photos, Poor service. The session my daughter had for her Nutcracker performance and the photographs themselves were amazing. Darren did an amazing job. I was so excited we had the opportunity to have professional photographers capture this this special memory for our family. However, I can not recommend this company based on the lack of communication and customer service. It’s been 7 weeks since we were promised to have our order. Still nothing, I’m so disappointed and feel foolish for spending that much money on a service and never receiving the order. The untimely communication about what was happening with the order and constant delay at every step was frustrating. I was told multiple times, before I ordered and then after the session that the order would be ready before Dec 18. If you can’t come through on your word and don’t bother to contact customers within 3 weeks after, it’s just...

Very unprofessional experience. My daughter’s photos were taken in May — it’s now August and I still haven’t even seen proofs. Last year was also delayed, but this year’s wait is far worse. I’ve emailed, called, and texted multiple times, with almost no communication. When I finally got a reply, I was told proofs would be ready in a week — that was three weeks ago. If you want reliable service and timely communication, I do not recommend...

Two years in a row they have taken our dance photos and it has taken months and they don’t respond to calls texts or emails. Terrible business practices and terrible customer service as much as I look forward to pictures of my beautiful dancer they will not get my money this year...