Harsh Outdoors — Local services in Eaton

I am definitely going to be doing business in the near future with Harsh outdoors. When I called a few weeks ago I was looking for help in getting my zero turn up and running and whom ever it was that I spoke with, they were very knowledgeable and reassuring that they would either be able to find the parts I needed or find and service my lawnmower. I had just spoke with 2 other companies prior to speaking with Harsh and was left waiting on the line for an eternity until finally they hung up the phone. The other company at least spoke with me but told me that what I should do is lose my zero turn which is about 6 years old and just buy a new one from them. Not what I had in mind then I called Harsh and all I know is once I get paid I will be calling Harsh...

Came into the store to purchase a hunting license. Waited about 10 minutes to have an associate help us. The associate was half way done helping us with a license, then said he couldn’t finish and had to leave because someone else (employee? Friend?) told the associate they were running late getting somewhere. Nobody else in the store could help with printing a license and this store should not be a licensing agent for the CPW. Something that could’ve been completed in a couple minutes, and we were booted from the store and asked to come back another time because he had to leave. Unacceptable customer service. I will not set foot in this...

I found an item on-line that I was unable to purchase anywhere else at a great price. I called ahead to make sure it was still in stock. They had one left. Jim asked me where I was coming from. I told him I would be there within an hour. Upon arriving, I found out Jim pulled the item from display despite my not asking him to. Jim told me he wanted to make sure it was there for me. I also viewed the extensive inventory for future purchases. Jim knew the product and gave me valuable insights. It was the best shopping experience, in a friendly hometown setting, I have...