Pioneer Appliance — Local services in Edgewater

I bought a microwave from them. Their selection is limited as is their inventory. The pricing is okay. The microwave crapped out about 2 months after I purchased it. Pioneer was totally and completely useless with helping with the warranty claim. We were told "Here's the 800 number." The manufacturer warranty service turned out to be pretty good. It took a month or so but it did get fixed. I will never purchase another appliance (any appliance) unless it is from Lowes or Home Depot. It doesn't make sense to. My experience has been... if it breaks that soon after purchase, bring it back and just get a new one. Pioneer doesn't know once you walk out the door -...

Pioneer is the company that supplied the appliances in our newly built New Smyrna Beach home. Had a couple product glitches, but the Pioneer service guys were awesome. Alex has been here a couple times, and each time he's been here, he's been courteous, patient, and always willing to explain the situation when I ask. He and the service office have been very reliable when it comes to expectation setting as well. I didn't have a choice of what company was installing the appliances in my new home, but when it's time for us to replace our appliances, we'll definitely make the choice to go...

Bought all my kitchen appliances from them, one by one, and can’t praise them enough for their awesome customer service. The delivery process could not have been better and Pat and Javier were extremely careful bringing the refrigerator in the house. Also excellent on their instructions on the dos and dont’s for first time use. I even got a user manual and was do happy about that as some manufactures have u go online. Would definitely recommend Pioneer and Pat and Javier...