Water Filters Online - Free shipping World Wide — Local services in Edison

We purchased a house with an AcquaSky system installed and completely unfamiliar with the system. Looking up the model on their site was simple and love that they confirm that you are ordering the right replacement filters based on pics you send. Ordering was just the first step. Installing was a whole other task. I have to say that the customer service was amazing. Someone actually answers their customer service line! A real, live person! And they were very patient and super helpful. Staying on the line to go through instructions and even texting back and forth when I encountered a problem. In the end, it was relatively simple to replace the filters, but having the support to walk through an unfamiliar process...

Initially I was not able to determine which filters I needed for my R.O. system but the staff quickly responded to my email query and sent me a link to the parts I needed. My order was shipped quickly and was well packaged. I give 4 stars instead of 5 because the parts are a bit more expensive than what can be found elsewhere, although it was nice that the prices include shipping, handling and tax. However, after I installed the filters, I realized that I also needed a new tank since the original one failed less than five years after it was installed. I went with a cheaper one from Lowe's which...

So getting off to a rocky start (see my prior review) resulted in the company correcting everything, and actually going above and beyond, to find my filters and order them from two different places. I know it took them some time and effort, b/c apparently, unbeknownst to me, the filtration system put into my home several years ago was custom and the parts were Canadian! So...with that being said, despite not getting emails back initially, Sam came through and fixed everything. I am still awaiting the filters but in terms of customer service, they fixed everything and...