Royal Spa — Local services in Elgin

As a massage therapist I know the industry quite well. I was visiting from out of town and desperately needed a massage for my hurting back.Before going I read the reviews and found some excellent ones so I took a chance. Nancy was very friendly when I entered and told me she could take me right away. She wanted me to prepay the massage AND the tip. RED FLAG. I did prepay the massage but not the tip. I then stepped into a simple cold room. She turned on the heater to make it warm and left. I stood there unsure about whether she wanted to start face up or face down and how much clothing she wanted me to take off. LACK OF CUSTOMER SERVICE. I ran after her to clarify. I got on the table and took the very small cloth to cover my butt. NO BLANKET IN THE WINTER. I laid there for a good while, maybe 5 minutes. Then Nancy entered and started massaging. Her TECHNIQUE WAS GOOD.Deep tissue is what I needed and that's what she gave me. Five minutes later she walked out without saying a word. Where did my therapist go? I had to laugh because this is a no go in the business. After about 3 minutes she came back. I told her," Nancy you can't just walk out when you're massaging me without saying anything". She answered, "I had customer, I can't lose customer." SAFETY AND SPACE VIOLATION She basically interrupted my massage to attend to a walk in customer. AN INTERACTION I WAS PAYING FOR! We argued and she got angry. How could I not have sympathy for her attending to the walk in customer during MY massage? 😂. She continued to massage me. She pushed the towel off of my butt. When I wanted to cover it again she said, "No problem, I'm woman, I'm not man". Ok whatever, I thought. I am not very self conscious when it comes to my body. Then she started talking in Chinese to her coworker through the door. She seemed upset. Suddenly, the door opened and another female briefly came in. I'm still butt naked on the table. PRIVACY VIOLATION. The rest of the massage was good. MY BODY FELT SO MUCH BETTER AFTERWARDS. Because her technique was good and I know how much energy a deep tissue massage takes I generously tipped her $10, despite all the violations. She asked for more. I explained all the violations to her and left. I'm only giving her 2 stars because she worked hard, otherwise I would give her 0. This will remain an...

My experience at Royal Spa with Nancy was nothing short of exceptional. From the moment I arrived, I was welcomed with a sense of tranquility and professionalism that set the tone for an incredibly relaxing session.

Nancy’s expertise and attention to detail were evident throughout the massage. One of the standout features of the spa is the incorporation of overhead bars above the massage beds, which allows for superior balance and precise tension application. This technique ensured a deep, yet soothing, massage that effectively relieved muscle tension while maintaining perfect control and pressure.

What truly set Nancy apart was her unhurried approach and dedication to holistic healing. She seamlessly integrated Reiki energy work into the massage, delivering a full-body experience that left me feeling physically rejuvenated and energetically restored. From head to toe, she took her time to ensure every muscle was properly attended to, creating a sense of deep relaxation and alignment.

The spa’s attention to comfort and hospitality was also impressive. Upon arrival, I was offered refreshing cold water and a thoughtful reminder for a bathroom break, demonstrating their commitment to guest convenience. The massage bed was beautifully adorned with fresh flower arrangements, adding an elegant and serene touch to the overall ambiance. The facility itself was impeccably clean, further enhancing the peaceful atmosphere.

Additionally, appointment availability was excellent, making it easy to schedule a session at a convenient time. Overall, my experience at Royal Spa with Nancy was nothing short of phenomenal, and I highly recommend her services to anyone seeking a truly rejuvenating and therapeutic...

Being a massage aficionado, and having gone without for months due to Corona concerns we threw caution to the wind and set an appointment. Ping met us in her mask and sprayed a government approved solution on our shoes and then scanned us for temperature. Passing that we were ushered into a spacious waiting room and then Katy took us into the room. She speaks little English but her knowledge of massage techniques and body manipulations rivals that of a martial arts master. She identified problem areas and worked to relieve my problems with a dogged determination that was truly amazing! She only weighs about 100 lbs. But was able to elicit tears from me as she worked problem areas. NOTE : I requested hard techniques and she followed my instructions and body feedback to do this. If you're new to massage, or returning after a layoff, start with soft and for a short period. We went hard manipulation for 90 minutes! They kept me provided with water and I'll be keeping hydrated for the next few days as toxins that were in the tissues are released and flushed! Katy is a small but muscular dynamo. In 45 plus years of getting massages, including Thailand, Philippines, Korea and Japan, THIS WAS THE BEST MASSAGE I HAVE EVER HAD! Katy has the ability to intuit what to do better than I do, and I'm a well trained and practiced amateur. Do yourself a favor and visit the ROYAL SPA. After all we've been through this year, our bodies store stress and it's a killer. Non-drug, natural and in use for thousands of years; massage is an excellent way to tune up for a new...